Poor customer service. Harassing emails and phone calls every month. They knew my situation personally, and still didn’t understand. My move out was awful. Apparently my locker was the only locker they had on the ground level. So there was 4 people who were smoking marijuana in the parking lot stood outside and watched us load. They Kept getting in the way. Annoying and uncalled for. I was paid up for the locker until the 21st and would not be given a rebate for the time paid. Meanwhile there are these people standing there just itching for me to get out. Worst experience with U-Haul. This location should be reported to head office. On a side note: No I did not contact them. I’ve had enough failed conversations with this facility.
Cam B | Overall ExperienceSelf Storage Units in Mississauga, ON, L5J1K7
U-Haul Moving & Storage at Royal Windsor
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Great clean facility and courteous staff, I would most definitely recommend them.
Wayne W | Overall ExperienceThe storage facility was very clean and well light and the staff was the most helpful and friendly people I’ve ever met at a U-Haul location!!!! They work with you to provide you exactly what you need !
rasheed r | Overall ExperienceThe gentleman that helped us was soooo nice-we were in the office several times and he was polite and helpful and extremely nice every time we saw him. He is exactly the type of employee that makes you want to come back again!
STACEY P | First ImpressionsI found bigger for cheaper, For 6 months anyways
SCOTTE S | Overall ExperienceVery nice people.
NASER B | Overall ExperienceNever parking, disability parking never available always has a uhual truck parking there that's against the law.
Linda J | Overall ExperienceAgain, the staff was always helpful and attentive. I even forgot to take pictures of the empty unit and a staff member said that she would do that for me. I forgot to put in the symbol before the code numbers and after the code was input the symbol # then The only challenge was when calling the location no one answered the phone. I had to chat online letting a representative know that I need to speak with a live person right away. It did happen because as noted above..I forgot to take pictures of the empty unit. Other than that the kind mannerism and professional service were always displayed. Thank you for, the storage service right from the start to ending of the contract.
sadie n | Overall ExperienceExcellent services, friendly staff and price was very reasonable.
Gladys o | Overall ExperienceI would like U-Haul. who is having storage facility to keep someone to stay after hours. For emergency and assistance.
Aliraza N | Overall ExperienceA suggestion is to offer a contest to customers that are renting the items or storage. Thank you again, for hiring the representative that served me at the 2700 Royal Windsor Drive location he gave good customer service was quite kind and his mannerism was refreshing. Know he knows how many steps goes up to the upper level 10 😀
sadie n | First ImpressionsUHaul vehicles blocking all the customer parking areas, no place to park. Bay door was not accessible in the evening early morning. Reservations not being fulfilled, hutch installs cancelled with no notice are just a few of the issues. GM of this location does not care about good customer service
Michael P | Overall ExperienceThe most impressive thing about this facility is how clean it is, the lady who takes care of it has a lot of pride in her work and it shows.
Steve Z | Overall Experience