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Brian Brewer | Overall ExperienceSelf Storage Units in Muncie, IN, 47303
U-Haul Moving & Storage of Morningside
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Rented cargo van on Sunday and was supposed to have storage that day too..it didn't work out that way so I lost a day rental on van before I got storage unit... Now not enough time to get everything in storage that needs to be moved there.. last time I had no problems but this time I've had nothing but issues ..
Jennifer Masters | First ImpressionsI would have put excellent except when I was getting my things out of the unit, I had came in through one of the garage doors and an employee came and complained about the door being open. He said something about a different individual hitting it and that it was out of order and the other garage door wouldn’t open for me to be able to get my stuff out easily.
Shirley Drury | Overall ExperienceWas fine with most of it until there were cockroaches on the carts and a bedframe covered in bed bugs and you guys say it's pest free I really pray I don't get any bugs from your storage I told the staff and they acted like no biggie and let the bedframe and stuff stay covered in bugs it's disgusting and paying that kind of money y'all should be way more clean and make sure your customers don't leave with bugs bc you don't really offer much protection for that it's like false advertising when you say pest free and there are pest I took pictures and everything bc I was so thrown off and grossed out by it
Gary Murphy | Overall ExperienceStaff friendly and very helpful.
CHARLES HARRIS | Overall ExperienceGreat service and has carts to use
CHARLES HARRIS | First ImpressionsEXCELLENT SERVICE
KENNETH LEE ALLEN | Overall ExperienceGreat storage facility. Climate controlled, restrooms, and luggage dollies set this one apart from the others. Not to mention an on site office with more than adequate hours.
ANDREW WAGNER | Overall ExperienceThe facility itself is very nice. Garage pull-in for unloading is awesome. Carta are in good shape and always seem to be available for moving your stuff. The floor plan could be better makes on each aisle, but there are huge maps around to help you figure out where you are going. I would have preferred 24 hour access, but that is an additional fee. When I rented the unit, the young man getting it all set up did not communicate well that they do not have actual 10x20 units. So, I did not ever got the memo that they gave me two units. When I went to clear it all up, my message did not make it to the manager to get handled the first day and the second day that I called the person that answered the phone was rather rude. I have almost always had great interactions with the staff at this facility. However, after yesterday morning, I won’t go back.
Cheryl Guise | Overall ExperienceTerrible management. Had to move out of state due for work and couldn’t get my stuff out of my unit and explained to them my situation and they couldn’t care less. Never again. Seen roaches everywhere and other bugs also.
Cody Whaley | Overall Experience