Forgot the guys name and he was there on new circle rd that was the best experience with a storage place ever on my life I just want to give u -UHUAL A 10 you all were excellent took in care of all my needs in getting my own storage unit for first month free and lock you all are awesome thanks have A GREAT DAY !!!!!!!!!
Micky G | First ImpressionsSelf Storage Units in Lexington, KY, 40505
U-Haul Moving & Storage of Lexington
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
-
U Stor It 2
767 East 7th Street, Lexington, KY 40505 View Available Units1.6 miles from this location -
U-Haul Moving & Storage of Masterson Station
2425 Merchant St, Lexington, KY 40511 View Available Units5.9 miles from this location -
U-Haul Moving & Storage of Versailles
501 Marsailles Rd, Versailles, KY 40383 View Available Units13.9 miles from this location -
Summit Storage Center
799 Summit Dr, Shelbyville, KY 40065 View Available Units
(U-Haul Neighborhood Dealer)42.6 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I prefer u haul above all other storage places. The employees are friendly and the units are clean. Prices are reasonable
Ken H | First ImpressionsThis team of workers worked over time to make sure that I had everything that I needed with my truck and storage from the store manager to the workers I love them I’ll always come to New Circle Rd Uhual, Thank you Trina, Traci, and the other two I forget the mother and daughters name but I’ll always be grateful.
Robyn C | Overall ExperienceI’ve had to use a storage unit with another company before and it was awful. The experience I had with Uhaual and in speaking with the gentleman was absolutely the best customer service experience. Kudos the manager and to all employees especially Trey.(I think that’s his name) at the U-Haul at 1200 E New Circle Rd. in Lexington Ky. Great customer service starts with management.
CARRIE C | Overall ExperienceTrina Hurst at 1200 new circle road new circle road needs a raise or higher position or something.
CHRISTOPHER H | First ImpressionsU-Haul is always my go to for truck rental and storage!!
Diana N | First ImpressionsI was very pleased with the service I got thank you best service I got since I moved to Lexington
ANGELA J | First ImpressionsEveryone there has been beyond friendly and helpful every time I’ve rented a trailer. Even with the storage unit, they went above and beyond to fix something that was a glitch not on their end! I will 100% be keeping my storage unit with them, as well always rent any trailers I might need in the future from them!
Madeleine G | First ImpressionsThank you for assisting me with the purchase of two units close together to be set up as 1 monthly payment and providing me with 1st month free on the 2 nd unit as I really initially desired a larger unit but a larger unit was not available at that time. You were very fast and efficient and also provided a lock with the 2 nd unit for free. My family is very grateful for all that you do. Thank you, again.
TIERRA G | First ImpressionsI was treated with respect by staff, yet I had trouble with the storage entrance door card reader and the the storage roller up door got stuck also. U-Haul Staff Mr. Tracy was so helpful in getting everything worked out. The staff was awesome and my move in was great.
Lawrence C | First ImpressionsAlways friendly
brian r | First ImpressionsCustomer service was great
Greg E | First ImpressionsQuis is the help I have ever had from UHAUL
april m | First ImpressionsGreat people
brian r | Overall ExperienceChecked in online-the storage unit was occupied. Called the facility and was put on hold for 15 min-walked up and 2 employees were just talking. They couldn’t find an empty unit. I found one and asked if I could have it and they said it was rented to someone else. Eventually they gave me that unit and said it was a mistake? Didn’t get a lock for the unit-bought my own- and will be moving out ASAP. Went to turn in my U-Haul key and no employees could be found. It was 1pm. In regards to the U-Haul, I was first given one that had a parking break issue-a voice came on in English and Spanish to tell me to turn the break off every 30 seconds. I went back and said I had a long drive-it wouldn’t work (the employee told me it would go off once the vehicle was started-it didn’t). Then I got a U-Haul that doesn’t have working headlights and didn’t realize until I was on the road in the dark. After all of that-I still wasn’t going to complain-but the mileage was put in wrong-I drove a total of 500miles TOPS and they charged me for over 3,400 miles!!!!! I can’t do anything about it because it is Christmas but now my card is charged over 3k instead of $600. I am beyond livid and upset. There honestly should be a 0 star option
Kinsley K | Online Move InThey will treat you right!!
Dana A | First Impressions