Danielle and Jonathan were very helpful & diligent. I appreciate all there help with storage units, u boxes & moving truck.
erica deering | Overall ExperienceSelf Storage Units in Versailles, KY, 40383
U-Haul Moving & Storage of Versailles
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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U-Haul Moving & Storage of Masterson Station
2425 Merchant St, Lexington, KY 40511 View Available Units9.2 miles from this location -
U Stor It 2
767 East 7th Street, Lexington, KY 40505 View Available Units12.7 miles from this location -
U-Haul Moving & Storage of Lexington
1200 E New Circle Rd, Lexington, KY 40505 View Available Units13.9 miles from this location -
Summit Storage Center
799 Summit Dr, Shelbyville, KY 40065 View Available Units
(U-Haul Neighborhood Dealer)29.2 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
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The customer service at both locations was great. The employees were knowledgeable - my only complaint was that the storage unit was located on the complete other side of the building from where my truck was able to unload which was designated spot for customers in uhaul. It took about an hour or more longer than we would have expected to unload due to this hurdle. I suggest maybe making another entrance for customers or telling them ahead of time this process if applicable - but overall I appreciate the consistent wonderful customer service uhaul offers- it’s refreshing -
Dulce LeSage | Online Move InI came to check out of my storage unit and no one was at the desk. Then came back the next day and the representative I spoke with was not informed on how to manage storage unit rentals and was not sure if he actually closed out my unit or not. Also was not able to answer my questions relating to the unit closure. Gave me a number to call to see if he actually closed out the account. Also the storage facility is dirty and not well maintained
ELAINE SANDERS | Overall ExperienceDanielle was amazing and a pleasure to talk to. Very informative and helpful.
james acke | First ImpressionsEverything has been spectacular and way above expectations aside from one minor issue we ran into. When we signed up, there was a promo for a free lock. The confirmation email for the rental said that we could proceed to the unit and the lock would be waiting for us inside. When we went to move in all of our belongings, there was no lock to be found anywhere and we had to drive across the street to Kroger to spend $16 on a disc lock ourselves (we were there after hours). Aside from that, we have loved everything about the rental and property.
Jonathon Guenther | Online Move InGreat indoor storage units!!
elaine shryock | Overall ExperienceThank You!
Elissa Damron | First ImpressionsWe stores our belongings (some for more than 6 months. Rented three trucks during this time; while waiting for a move to new city. No complaints everything was so clean and we are grateful Versailles had such a nice facility.
Mary Shaw | Overall ExperienceExtremely high quality climate controlled storage. Someone had a great design here. Terribly expensive, but also completely secure. Very clean and new. Intense security system.
Ann Cates | First ImpressionsRose was very helpful and professional
Christian Galiotto | First Impressions#6 question is more of a maybe than a yes. Customer service at this location is really poor. CS reps can barely figure out the computer (always messing up) every time I come in, nor do they seem to want to assist. Work attitude at this location needs to change.
Harold Jenkins | Overall ExperienceI didn't cancel my storage. Why am I getting this message?
mike alvarez | Overall ExperienceRose and her assistant are the best.
Jon Davis | First Impressionsvery unfriendly staff
Tony Earl | Overall Experience