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Kevin R | First ImpressionsSelf Storage Units in Norwood, MA, 02062
U-Haul Moving & Storage at Route 1
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Split Level Storage
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![Example storage unit layout]()
Small
6' x 6' x 8'Miscellaneous Storage
Size Guide- Rate:
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$104.95
Per Month
- Split Level
- 2nd Floor
- Upper Level
- Climate
- Rate:
- $104.95 Per Month
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![Example storage unit layout]()
Small
6' x 8' x 8'1-2 Bedroom Home
Size Guide- Rate:
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$124.95
Per Month
- Split Level
- 2nd Floor
- Upper Level
- Climate
- Rate:
- $124.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 6'1-2 Bedroom Home
Size Guide- Rate:
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$139.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
- Rate:
- $139.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
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![Example storage unit layout]()
Medium
6' x 9' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$154.95
Per Month
- Split Level
- 2nd Floor
- Street Level
- Climate
- Rate:
- $154.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
9' x 9' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$194.95
Per Month
- Split Level
- 2nd Floor
- Street Level
- Climate
- Rate:
- $194.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
Indoor Storage
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Elevator was not working Service was slow
PATRICIA M | Overall ExperienceI had to go and get another storage facility because this was a second floor storage and when I went to bring a few items the loading elevator was not working and they did not know when it Would be fixed. There was no way I was going to carry things up the stairs because of my knee. And to bring a sofa and kitchen table plus other items up the stairs this unit would not be working for me.
Nilda C | Online Move InI order a unit on line as I came from out of state. When I got here took 2 hours to check in as nobody new how to pull up my account.. I had to redo everything. They did not have the unit I needed so I had to get one much bigger than I need. they would not compensate me. I told him if they got a smaller one could they please call me they never did. I went there a few times and the elevator wasn’t working. I had to go back as I had to wait for somebody to fix it so I ended up paying $219 for a unit that was twice the size as I needed they would not reduce the price will never use U-Haul again
Donna G | Overall ExperienceI'm in the middle of a move from Atlanta to Massachusetts. The Uhaul facility did not have the 6 x 9 storage unit I reserved. I had to take a 6 x 6 unit. For a 3 bedroom house. I accepted the room, but after that drove away for about 10 minutes to cool off because I was pretty upset about this. When I got back, my key card didn't work, and the employee at the desk said he thought I didn't want the room and cancelled it. I had a 15ft truck full of my stuff. Of course I wanted SOMETHING. At around 8pm, after a day of loading in and trying to pare down and consolidate my belongings (again), the elevator stops working. Full of my stuff. Which I have to then put back into the truck. Which is due at 9 am the next day. I know I could extend this rental, but I am honestly so furious with Uhaul that I don't want to give them any more of my money. There's random trash on the floor at the facility because of Uhaul's unwillingness to provide free disposal. Storage units generate a lot of trash and that's just a fact of the business- it's unhelpful and unfriendly to try and squeeze even more money out of customers by charging to use the dumpster.
Sabine B | First ImpressionsThis location was super accommodating to my scenario and made my move an easy transition!
Tessa B | Overall ExperienceGeorge and everyone here is so good that I'm actually doing a review, when I never do any of these things. Very helpful and accommodating, and a pleasure to deal with and rent from.
Stephen P | First ImpressionsMy only complaint is the location of my unit. When I made the reservation, I was assigned a unit on the first floor. When I arrived, that unit was already occupied so I got a unit on the 3rd floor - which required elevator access AND another set of stairs. This was extremely inconvenient as I had to lift heavy items up the stairs. I would have liked to have no stairs to climb so I could use a dolly to bring things directly to my unit. Other than that, extremely happy with the service and process and also that my rate was not increased for 2 years. Thank you! Erin
Erin R | Overall ExperienceHorrible staff , there was no dolly or stuff to help me move my things to the second floor . Very tiny for the price
Xiomara s | Overall ExperienceDid on line I had a reservation and a confirmation number. I had called the day before to confirm everything was set when I got to U-Haul I was not in the computer at all they could not find me in the system. It took 2 1/2 hours. The gentleman behind the counter did not even know how to look anything up. He made several calls and spoke to several people. There was not even a manager on site. He called the manager to help him, walk him through it, the manager did not respond. I texted the manager and left a message stating how disappointed I was I have not even received a call back. I had to redo the whole reservation over on my phone do the online sitting there in your office because nobody was confident enough to help me on your computers .
Donna G | Online Move InUnit had tag on it saying it had past due I just requested a refund and found other options
Sandra M | Online Move InI came in to put my stuff in storage and had a reservation. The lady at the front (who took 15 min to come in) told me she had never done this before and she just started this job. Now I'm understanding to people learning and being new, but I had to show the lady where to go on the computer and what to fill in and after 20 min we still couldn't complete my reservation. So I finally had to ask if she could get anyone else to help me that knew how to do this. Then a you g man came in and helped me but we had to start the reservation all over again. Another 15-20 min. So after just about an hour none of my stuff has been moved into the storage unit. This process was very disorganized and it didn't make me feel confident leaving my things there for storage.
shuba r | First ImpressionsKudos to all the staff that worked Saturday June 24th. Although due to lack of staff in the morning causing me to receive my rental truck 45 minutes late and the elevator not working, I really appreciated the staff that was on that day. They were very friendly accommodating and helpful.
Joan H | Online Move InFantastic facility. The shop & storage areas are very clean & easy to access. The retail shop is well stocked with items very useful for moving & storage needs. The staff is extremely helpful & professional! I would highly recommend this facility to other people.
mary e | Overall ExperienceBarbra was very kind, and her service was exceptional. Tony and the new guy (dont remember his name) was a pleasure to obtain assistance with picking up my U-haul. My overall experience was great. If I had to use a storage unit again, I would come back to this location.
Shirley M | Overall ExperienceThank you!
Nicholas S | Overall Experience