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Anthony C | Online Move InSelf Storage Units in Old Hickory, TN, 37138
U-Haul Moving & Storage at Mt Juliet
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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U-Haul Moving & Storage of Rivergate
1515 Gallatin Pike N, Madison, TN 37115 View Available Units8.8 miles from this location
Storage Customer Reviews
- 4.5 Average Customer Rating
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Manager at the time of move-in (Hussein Alsafi) did not honor the first month free promotion that was quoted in our truck rental. Hussein was the employee who checked us in to the storage unit and claimed that his manager did not allow for him to honor the promotion. When I asked why they did not contact us to make us aware, he did not understand why that would've been necessary. Stated he did not know how to refund the payment for the first month's rent. He advised I reach out to UHaul corporate, who then advised me that it was the discretion of the Storage Facilities to issue refunds. We did not pursue further action because we were still occupying the storage unit. Storage Facility was well lit and well monitored, and all of our things in the unit itself were safe and not damaged at the time of move-out.
Andrew M | Overall Experiencestaff showed us how to access the bldg and showed us how to get to the unit.
Harry S | First ImpressionsJonathan, general manager was super helpful and great customer service.
Diana W | First ImpressionsJoseph C. was amazing! So very helpful and friendly!
JOHN P | Online Move InThank you all for your service. Have a bless day!
Paticia M | Overall ExperienceManagement and staff was first rate! Massively helpful.
Michael A | Overall ExperienceOverall experience was excellent. My one recommendation would be to upgrade the computer system that is used for the facility. Staff was great and made check in/out easy. Would recommend to anyone with indoor storage needs.
Brian B | Overall ExperienceThe General Manager, Hussein, was extremely helpful. We had two, minor issues with some on-line accounting that he was able to completely able to resolve. He even added a couple more perks to our account that we found very useful. Highly recommend this place. Everything was as we expected after we completed our 700 mile, one-way trip from Florida.
Eugene L | First ImpressionsThe General Manager, Hussein, was extremely helpful. We had two, minor issues with some on-line accounting that he was able to completely able to resolve. He even added a couple more perks to our account that we found very useful. Highly recommend this place. Everything was as we expected after we completed our 700 mile, one-way trip from Florida.
Eugene L | Overall ExperienceThe process was so easy to reserve a space online. Carts are available in the facility for easy moving in and out. I experienced no negative issues while using the storage facility.
George P | Overall ExperienceHussein was very informative and helpful, the whole team there had great customer service skills. That's hard to come by these days. The only thing I could say is, I'd like to see a few more receptacles throughout the facility. It the storage area.
Jordan R | Overall Experience