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James s | Overall ExperienceSelf Storage Units in Orlando, FL, 32811
U-Haul Moving & Storage at Kirkman Rd
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U-Haul Moving & Storage At S Orange Ave
3500 S Orange Ave, Orlando, FL 32806 View Available Units5.4 miles from this location -
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U-Haul Moving & Storage at Maitland Blvd
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U-Haul Moving & Storage Of Baldwin Park
4001 E Colonial Dr, Orlando, FL 32803 View Available Units7.7 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
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The staff was professional and friendly.
VICTOR F | First ImpressionsEverything was great. I would have preferred an air-conditioned drive-up. Also, the path was quite narrow for a large box truck making the corner... Thanks! -Mike
Mike H | Overall ExperienceFirst time I've used the service and was amazing Super easy to get
pedro m | Overall ExperienceGreat Staff
Trevino G | Overall ExperienceThe staff was rude. The entrance of the storage was full of big piece of glasses ( dangerous) that staff say nothing about
Samuel G | Overall ExperienceVery helpful and accessible
BETSY S | Overall ExperienceIt OK for me and they work with you
joan r | First ImpressionsI have had this unit for four years. It is in Florida. I live in Tennessee...I had not been there since I had moved in. About 2 years ago I was called by a manager and told my lock did not meet their standards and they would be changing the lock. I think the person calling me was Nate but I cannot be sure. I have no record of the action. I went to move out of my unit and get the key that I was told was secured in the UHaul office. It was not. Mel was very helpful and told me the lock on my unit was indeed a UHaul lock but she didn't know where the key was. I tried to cut the lock off but could not. Mel contacted her manager. I found him to be extremely un-helpful and told me I would have to call a locksmith to enter the unit (on a Sunday..at MY expense. Basically called me a liar and said if I damaged the door I would be charged. I had flown in, rented a hotel room and a car to retrieve my belongings. I found the manager rude, unempathetic and condescending. The entryway door was broken...causing quite an inconvenience in removing my items. The security gate was broken. There was garbage everywhere and overall looked like little to know upkeep is ever done. I would never recommend this facility to anyone and probably will not recommend UHaul at all because of their management staff. I complained via the website about the manager....and was told to contact...the manager! The very person I had issues with. Really? I expect to be reimbursed for at least 1/2 of the locksmith fee...or $75 including tax. Please let me know where I should send that bill. I don't feel I should be held responsible for the incompetence of the manager and his inability to perform his duties.
Brenda F | Overall ExperienceThe storage prices are insane! Obviously, the employees aren't responsible for that. Everyone at this facility was cordial and helpful. Both the check-in and check-out services were smooth and convenient. Do something about those rates!!!
David H | Overall ExperienceI love doing business with this company
SHARON S | Overall ExperienceThe entire process from Virginia Beach VA. to Orlando FL was a smooth one and the month of free storage is a plus.
David H | First Impressions