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KYLE C | Overall ExperienceSelf Storage Units in Panama City, FL, 32401
U-Haul Moving & Storage of Panama City
Services at this Location:
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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Commanders Mini Storage
16078 Hwy 20, Niceville, FL 32578 View Available Units
(U-Haul Neighborhood Dealer)46.8 miles from this location -
Affordable Climate Control Mini Storage
1466 Cedar St, Niceville, FL 32578 View Available Units
(U-Haul Neighborhood Dealer)48.4 miles from this location -
Shalimar Self Storage
70 3rd St., Shalimar, FL 32579 View Available Units56.9 miles from this location -
U-Haul Moving & Storage of Fort Walton Beach-Destin
200 Irwin Ave NE, Fort Walton Beach, FL 32548 View Available Units58.3 miles from this location
Storage Customer Reviews
- 4.5 Average Customer Rating
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I handed my ID to the cashier/register. They put my name wrong, and I need to go back to them to revise this (take more time and I have to get ready for work). The fact, they wasn’t able to amend my name on the receipt. But, successfully got change on the agreement only. The reason I addressed this is because I don’t want to get a trouble to access my storage. (name wrong maybe nothing for you, but not make sense to make it wrong the whole/entire name when you have their drivers license). Please give a better service or if you have a personal problem, take a day off!
Apriyanti K | First ImpressionsVery smooth process and I felt comfortable that my belongings were safe. Thank you!
Angela O | Overall ExperienceThe associates are great, very helpful. Thanks.
Miriam L | Online Move InI reserved a certain unit but when I arrived it was unavailable. Specifically I reserved a first floor unit for a certain price that was more expensive than a second-floor unit, however, I was given a second-floor unit for the same price. The set up of the building is also a hassle. I had to walk around the entire building multiple times with an employee trying to figure out which unit was available.
antonio l | First ImpressionsI don't think you should be charging a whole months worth of rent when we call to inform that we will be moving out of the unit a week after the month is due. You should really consider working out a prorate plan so customers don't feel like they're getting screwed over for your profit, especially with how hard things are economically already.
Allen D | Overall ExperienceYvonne and Jeremy were both friendly and professional. It made my experience very nice and I would recommend more people to you.
Catina P | First ImpressionsMiss Tori and her crew, Mrs. Dawn and others were awesome Kudos to you all.
Joyce W | First ImpressionsDylan was a superstar, he satisfied my needs And sure I was good and have a excellence customer service
Toni-Gay A | Overall ExperienceDawn was great!
NANCY W | First ImpressionsI was at the storage facility one evening after business hours. As I left there were four men waiting to come in through the door as I opened it to leave. If they should have been there by my reasoning they they should of had access to the storage building already. I really didn't want to let them in but wasn't sure what to do.
JEFF A | Overall ExperienceExactly everything you need for all your storage needs!
KEETO H | Overall ExperienceMy experience with this location was great aside from one employee who never mentioned their title or introduced themselves (Brittany), she simply interjected in the middle of a conversation between myself and an employee who was helping me regarding a concern that was already brought up.I replied sharply to her because I was annoyed that she interjected and it’s my belief this is where the incident first started. Don and Evelyn were excellent with communication and helping us into our unit. There is no gas or fuel to be in the unit which I mentioned if it were not already done I would drain the fuel lines because I had a cooler with me. When unloading a lawn mower we drove into the unit, and I followed behind with a cooler to drain the fuel lines to ensure the fluids wouldn’t be present. Not long after we left I had a voicemail from Brittany who claimed we didn’t drain the fuel lines and that camera footage backed their claims. I replied that if they seen the camera footage they would had seen me follow behind to drain the fuel lines and oil which i ultimately poured back into the mower when we arrived to get our things. Because this wasn’t a necessity we decided to get our things and not use the unit. We figured if she was to accuse us, not suspect but accuse, with this claim that could had been easily resolved, we didn’t trust this business with thousands of dollars worth of equipment. When we arrived to gather our belongings Brittany asked where I put the fuel as if she had no knowledge of it which contradicted her claims to having watched the footage. She watched me refill our gas into our mower from the cooler she claimed she knew nothing about. I have reason to believe she saw only what she wanted to in the footage and made her claim. I’ve dealt with people like her before and felt since we aren’t staying to not disprove her claims because I have driven 10 hours to make it to their location and will not argue with someone looking for conflict. Furthermore while refueling some of the gasoline spilled into the unit and I offered to clean it for her. She said they would take care of it.
Josue F | First Impressions