The locker leaked, ruining some off my items. There was a lot of mouse droppings and debris from the ceiling all over my things. Very disappointing.
COLLIN S | Overall ExperienceSelf Storage Units in Surrey, BC, V3T2T8
U-Haul Moving & Storage of Surrey
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U-Haul Moving & Storage at 84th Ave
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2500 Barnet Hwy, Coquitlam, BC V3H1W3 View Available Units5.3 miles from this location -
U-Haul Moving & Storage of Delta
10158 Nordel Crt, Delta, BC V4G1J8 View Available Units5.5 miles from this location -
U-Haul Moving & Storage at 96th Ave
18590 96th Ave, Surrey, BC V4N3P9 View Available Units6.7 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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The price was reasonable and that is why we moved our stuff to this storage facility. But we are so disappointed due to access hours and also due to rat infestation. The rat infestation was the main reason why we moved out of this facility. All of our boxes had rat feces and droppings(poop) on it or the boxes were chewed up. I would not recommend this place due to the rat infestation as it is a health hazard.
VARIAN S | Overall ExperienceI don't see a need for a secondary address.
Gordon L | First ImpressionsYou have a very good facility and staff.
LINDA M | Overall ExperienceHorrible doorways, place is haunted, walkways blocked at entry and ramps make is very hard 5o wheel stuff up to the door. Door shuts constantly. Elevator is shafty
Amanda J | First ImpressionsThank you 😊 😒🤔2
Sharon A | Overall ExperienceStaff make the difference! Everyone there was great, even the older grumpy guy that works outside, and they are the ones who make the Uhaul experience excellent! Facilities are clean and well managed. I will definitely recommend it and be back myself.
Rene M | Overall ExperienceTerrible parking for customers accessing their unit, requiring you to park down the street and move loads of items in and out. The slope down from the sliding doors is difficult to manage with a fully loaded cart. Our unit was invaded by mice that chewed through the foam rear wall. Not sure why there was no plywood for a back wall. The staff were helpful but I was fairly unhappy with the facility overall.
Sean M | Overall ExperienceFurniture and clothing damage from rodents. Truck empty on gas over charged tried calling management no reply back emailed no reply back
Christine W | Overall ExperienceEverything went smoothly and the staff were very helpful and polite..and I got a free lock outta the deal 😃👍🏻
quinn a | First ImpressionsThis appears to be a rodent infested storage facility; even on the third floor. They coerce customers to buy and use UHAUL padlocks; otherwise you cannot rent storage. They are redefining the free market system for which Canadians hold so dearly. Even the manager, tells me that, I rent at my own risk; if there be any rodent infestation of my storage unit. All caught on video tape.
Ailohi S | Overall ExperienceI had to throw around $2000 of my belongings since it was destroyed by rat's. In the boxes and all around there have been rat feces, After I removed my boxes feces all around the floor. This is a huge health issue and should be reported to public health Canada.
Goran A | Overall ExperienceI've read about storages free first month or a dollar but my experience with U-Haul Surrey, King George after 108 Avenue was worth recommending not just to my relatives and friends but for all those who know/s me, the facility are secure, clean, shining floors always, motion lighting, conveniently accessible during and after office hours...most especially the knowledgeable helping hands of their friendly manager and staff, thank you is not enough for their efforts and excellent service I've experienced.
Vicente S | Overall ExperienceVery Happy with service and the manager who showed me around. Very quick with setting me up with a rental unit. Would recommend to friends.
sheldon r | First Impressionsway too expensive. over 160$ just to store my stuff is way too much. i’m not living there, why is it so expensive? should be like $50. unreasonable.
valentine h | Overall ExperienceWe had our personal items stored at Uhaul for 3 years. Reasonable rates, great staff and would recommend this place to friends and family. Thanks again for helping me out and helping our items safe and sound. Thanks, Darren St.Pierre
Darren S | Overall ExperienceThe manager rips people off with extra charges. I was being charged $100 per month for late fees and then charged a $50 lien fee all within 30 days of late payment. Thats not even after 30days late, it is within 30 days. You should never have to pay half your rent in late fees. This owner us making a lot of money charging this to customers. I want revenue Canada to look into this income that I am sure he pockets. Also, the manager was very rude and sent threatening messages after I complained to the district manager. I WOULD NOT RECOMMEND THIS LOCATION TO ANYONE. GO ELSEWHERE
SERENDA E | Overall ExperienceThe average wait for a customer is 25 mins. There is always a line up.
Harpreet J | Overall Experience