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ARMANDO R | First ImpressionsSelf Storage Units in Phoenix, AZ, 85042
U-Haul Moving & Storage of South Mountain
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Available Units (All Sizes are Approximate)
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U-Haul Moving & Storage of Downtown Phoenix
410 S 2nd St, Phoenix, AZ 85004 View Available Units4.5 miles from this location -
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3425 S 40th St, Phoenix, AZ 85040 View Available Units4.9 miles from this location -
U-Haul Moving & Storage of Laveen
4330 W Southern Ave, Laveen, AZ 85339 View Available Units5.1 miles from this location -
U-Haul Moving & Storage at Phoenix Airport
2345 E McDowell Rd, Phoenix, AZ 85006 View Available Units6.3 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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I was charged more miles than I drove. I used the trip button to keep track of my miles. I drove 23 miles but was charged 90 miles. I was also charged for insurance and gas. I paid for 30 miles but returned the truck and was charged nearly $250
Karl P | First ImpressionsOnly problem I have is that uhaul has bad telephone ☎️ services because every time I call down at soutmountian uhaul they put me on hold for hours then they forget about me Waiting on phone everytime that happens one time one Hispanic gentleman told he apologized to me about me Waiting on phone he even said they have bad phone service.
RAYMOND R | Overall ExperienceMy entire experience was stellar until the last rental and and the closure of my storage account. I reached s 10’ truck to recover all items from my storage space. The unit has AC additional lock on it that El was put on by the facilities management. When I inquired about it, I was told that it might be on because the Unit was in arrears, which it was not. Payments had been made by direct debit. After records were checked, the additional lock was removed. This was very incorrect l inconvenient since I had just rented a truck to revive my belongings and was now “on the clock” so to speak. When I returned the truck clean and with the amount of gas required, I handed the keys to an employee and advised him that the dolly I rented was in the truck. He advised that a receipt would be sent via email with the final charges. On 03/14 I see that I had been charged a total 285.00!!! Coroner service advised that these charges arose from a missing dolly fee and a late return of the truck which is not possible because I returned the truck during business hours within the required timeframe and have the keys to an employee. I would like my 200.00 refunded immediately. This is horrible business!!
Eric G | Overall ExperienceComputer systems needs to be more accurate and efficient.
Anthony R | First ImpressionsStaff was extremely helpful and knowledgably.
EVELIN H | Overall ExperienceThe staff unhelpful, uneducated, rude, and now with me off for my money
Linda B | Overall ExperienceStaff was friendly and helpful and most importantly felt items were safely stored and secured in the facility. The only thing I think would've been helpful is having access to the large doors later in the day and on holidays. But overall it was an excellent experience. Thank you.
Jorge C | Overall ExperienceMy experience was effortless, location was convenient and the representative by the name of Michael was knowledgeable and friendly.
Andrea L | First ImpressionsPricing is too high
Michelle S | Overall ExperienceGreat staff and are always respectful.
Ashley T | Overall ExperienceThe general manager Michael was Amazing! He was very professional, courteous and made sure I was a happy customer.
Keona S | First Impressions