Initially thought i’d only need 6 months but had my things stored for 2 years. They were still in the same condition I left them. Like I opened a time capsule. The staff were also very friendly and nice. Moving in and out was very easy and convenient. highly recommend the place!
Carleena O | Overall ExperienceThe Vault Valet Storage
1051 Eburne Pl, Richmond, BC V6V2Y7Customer Reviews
Available Units (All Sizes are Approximate)
Storage Customer Reviews
- 5.0 Average Customer Rating
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Initially thought i’d only need 6 months but had my things stored for 2 years. They were still in the same condition I left them. Like I opened a time capsule. The staff were also very friendly and nice. Moving in and out was very easy and convenient. highly recommend the place!
Carleena O | Overall ExperienceRaised prices too often. Staff was absolutely amazing and would be the reason I would use this facility in future, if needed.
Karley A | Overall ExperienceI had an excellent experience at Vault Valet. It's a smaller facility but a good location for me. The people running the operation were personable and responsive and gave me all the information I needed to store my gear for 1 year. Their smaller locker was exactly what I needed at a good price. I would highly recommend.
Derek R | Overall ExperienceVery friendly staff! I was actually sad to end my rental with them. If I ever move back I'll be sure to use their business again!!
Barbara J | Overall ExperienceFriendly service. Great location. Clean and easy to access units. Easy to access outside hours. Definitely recommend. Thanks guys.
Len O | Overall ExperienceExcellent hidden gem for storage. Will definitely use again if/when needed.
Rosy M | Overall ExperienceThank you so much Vault Valet Storage Don and Carly Always prompt with answers and solutions, with my inquiries Towards the end of my contract with VVS, Don was quite helpful with assisting me with making my storage accessible for my belongings to be moved to my home province. Because I'm a Seafarer, after exploring so many storage facilities VVS came out with the best solution for me and price point! Great Place ~ Great Team! Thank you again VVS and yes always recommend Vault Valet Storage!! :))
Shelly L | Overall ExperienceI had the pleasure of renting a unit at Vault Valet for a few months. The facility was clean and well maintained, and secure. I never had concerns about my valuables being there. The best part was the customer service! The employees are so friendly and were always helpful and courteous. Would definitely recommend if you need an affordable storage space with great service!
Adeana M | Overall ExperienceThe hours of operation were consistently an issue. To expect working professionals to make a closing time of 5 pm and not open on Sundays is not realistic.
TAYLOR A | Overall ExperienceHonestly the best experience I’ve ever had in terms of customer service. Everyone I met was so friendly, helpful, and efficient. Storage stayed clean and dry over the summer and I couldn’t be happier! Would sincerely recommend Vault Valet for all your storage needs in the Vancouver area.
Carley F | Overall ExperienceThere were zero problems. Friendly people. Secure facility.
Chavah A | Overall ExperienceThank you for the five years and 364 days of service.
RANDY N | Overall ExperienceGreat service and we'll managed facility.
Johannes L | Overall ExperienceWhen I was looking for storage, in 2019, The Vault Valet Storage had prices that were significantly lower than anywhere else in the Vancouver area. Because of that, I wondered if the service and/or the spaces themselves would be "budget" or in other words, substandard. I needn't have worried. The containers and storage units (I had an outdoor unit and a smaller indoor one for more than two years) were clean and secure, all my things in both units remained dry and clean and varmint free for the entire time, and the service was totally professional and friendly. I would use them again in a flash if I needed storage in the Vancouver area.
Paula S | Overall ExperienceStaff was great from the start and the storage was clean and secured
Maria J | Overall ExperienceGreat place to do business with.
Fidel C | Overall Experience