GM Ashley is the best!
Cassie Houck | Overall ExperienceSelf Storage Units in Vancouver, WA, 98661
U-Haul Storage at Andresen Rd
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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U-Haul Moving & Storage of Orchards
12512 NE Fourth Plain Blvd, Vancouver, WA 98682 View Available Units3.4 miles from this location -
U-Haul Storage of Hazel Dell
8250 NE Hwy 99, Vancouver, WA 98665 View Available Units4.1 miles from this location -
Salmon Creek Mini Storage
1905 NE 117th St, Vancouver, WA 98686 View Available Units
(U-Haul Neighborhood Dealer)5.1 miles from this location -
U-Haul Storage at Columbia
955 N Columbia Blvd, Portland, OR 97217 View Available Units5.3 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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Ashley is amazing. She was responsive and could make decision and get stuff done. Truly always had someone to help me and felt very taken care of. She is an asset
Corey Scholibo | Overall Experience1. I made my reservation by phone, directly to the facility, and had to call twice, requesting for my confirmation. I never received any confirmation, only to arrive from out-of-state with a full U-Haul trailer and no reservation on file. As a result, I had to pay more for storage which was the only one available, because the one I reserved wasn’t available. The situation wasn’t handled professionally. 2. Too many times I waited in line 30+ minutes to be helped. Clearly, they do not have enough staff members to help when more than one customer comes in at a time. 3. I heard too many times, that their computer systems were not operating properly. Computer systems or customer service?? The staff is nice, just not well organized or properly trained. Customer service skills needs great attention for improvement. Unfortunately, I cannot recommend this location.
CAROLYN ELLIOTT | Overall ExperienceAshley F. and her crew as usual always helpful.
Glenn Wekony | Overall ExperienceNever enough customer service reps to help the customers quickly. Always have to wait because they have so much to do. Maybe analyze your busy times and add some additional people to move the customers through the process more quickly. When they are available, they know what to do and are professional. This location rents storage and trucks and associated items(hand trucks, dollys, moving blankets etc). They also sell tons of moving supplies. This is a busy location.
Patricia Jones | Overall ExperienceTo whom it may concern, my name is Elizabeth. The bash my unit was 202 I was supposed to have gotten my money back on the card because I had help moving my stuff out but there was no money on the card what is up with that please call me at 7028176212
Elizabeth Bash | Overall ExperienceCan't find my storage unit to pay online. Have left several messages but still not able to use the internet to make my payments on my storage unit
DAVID WORKMAN | First ImpressionsClean, quick, and always accessible.
Jessica Simonson | Overall ExperienceNothing bad comments all is good
Teresita Fowler | First ImpressionsAshley the store manager @ Andersen Vancouver, Wa location is Amazing!
Tara Peterson | First ImpressionsManager and staff all very helpful.
PAUL DUNN | First ImpressionsEveryone is ready to serve and helpful. Thank you for your patience and time to serve me. Remember Jesus loves you and be safe.
kinsey Lupe Price | Overall ExperienceExcept for late fee and the price of the storage it was great and maybe longer hours some people work late hours and can't get there before 10
Wendy Glessing | Overall ExperienceExcellent customer service! Thank you Ashley!
Alan Garcia | Overall Experience