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CLARE M | Overall ExperienceSelf Storage Units in St. John's, NL, A1B4R2
U-Haul Moving & Storage of Thorburn
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small | 5' x 10' x 8'
1-2 Bedroom Home
Size Guide- Rate:
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$114.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Stair
- Heated
- Rate:
- $114.95 Per Month
Drive Up Storage
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![Example storage unit layout]()
Small | 5' x 10' x 8'
1-2 Bedroom Home
Size Guide- Rate:
-
$119.95
Per Month
- Drive Up
- Outside Level
- No Climate
- Rate:
- $119.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small | 5' x 10' x 8'
1-2 Bedroom Home
Size Guide- Rate:
-
$124.95
Per Month
- Drive Up
- Outside Level
- Heated
- Rate:
- $124.95 Per Month
-
![Example storage unit layout]()
Medium | 7' x 10' x 8'
1-2 Bedroom Home
Size Guide- Rate:
-
$139.95
Per Month
- Drive Up
- 1st Floor
- No Climate
- Rate:
- $139.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium | 10' x 10' x 8'
2-3 Bedroom Home
Size Guide- Rate:
-
$179.95
Per Month
- Drive Up
- Outside Level
- No Climate
- Rate:
- $179.95 Per Month
-
![Example storage unit layout]()
Large | 10' x 20' x 8'
4 Bedroom Home or larger
Size Guide- Rate:
-
$249.95
Per Month
- Drive Up
- Outside Level
- No Climate
- Rate:
- $249.95 Per Month
2 Units Left!
Rent Now to Secure Your Room!
What Is Online Move-In / Rent Now?
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U-Haul Moving & Storage of St Johns
183 Kenmount Rd, St. John's, NL A1B3P9 View Available Units2.1 miles from this location -
R&M Self Storage
3 Maverick Pl, Paradise, NL A1L0J1 View Available Units
(U-Haul Neighborhood Dealer)4.5 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Just a terrible experience. Got a unit for a month and cancelled after two days due to the staff being incredibly rude and unhelpful over a lock! They never told me I would receive a free one I went and bought one and they said it wasn’t good enough and they would give me a free lock. I said sure no problem I went to take mine off the unit and they had a second lock on there. They then proceeded to tell me I had to go buy a lock, bring it across town to another location show them the lock then they would have to find time to meet me at the unit and witness me put it on! All of this when they could have just unlocked it and I would have used the free lock inside the unit. The main issue is we couldn’t find a time that worked for us going together the whole situation was crazy. They couldn’t have done less
evan w | Overall ExperienceI was never told I was given a lock from uhual i went and purchased one. They called me and told me it was no good I said that’s not an issue I went and removed it and they have a lock for me IN the locker. But I need to either pay for a new one or go over to another location to be able to get their lock off the storage unit I paid for. So now I have no access to the storage unit I chose because the location works best for me without going across town in the middle of a work day. Absolutely ridiculous
evan w | First Impressions. Problems with water in the unit causing damage to all contents inside causing to have to destroy them. Poor insurance coverage as well
Paul F | Overall ExperienceI was told 24/7 access but the facility had an opening and closing time so that clearly is not 24/7 access. Everything else was fine.
Andrew T | Overall ExperienceThe price increased in the short time we were there.Otherwise a good experience
DALE V | Overall ExperienceIt was very inconvenient that I couldn’t have access to the storage unit I had originally booked.
ANGELA R | First ImpressionsExcelent service.
rose r | Overall ExperienceHORRIBLE!! Found 8 dead mice in unit. The ate through the drywall from adjacent units and nested. This resulted in many of our belongs being destroyed. UHALE took no accountability. Staff were unhelpful and unfriendly. I would absolutely not recommend this location to anyone.
Sean F | Overall ExperienceI only needed storage for about a week and still had to pay $150 dollars. That’s insane. Why don’t you guys have smaller storage units that can be rented by the week or even the day? It’s gross when massive companies like U-Haul take advantage of people in need. I feel like I was basically robbed. Also your phone service is utterly broken. When I selected the option to hear about self-storage it started listing further alternatives about RENTING A VEHICLE instead. It was not clear when I was being connected to an agent either due to the confusing message that was played. Once I was finally connected to someone I was told they would transfer me to someone else and I was disconnected, so trying speak to someone through the phone was/is useless.
Bengt R | Overall ExperienceIt's not that we wouldn't recommend it due to the storage units themselves, but the check in process was not communicated to us whatsoever. Upon booking the units originally, one of the units we were told was booked did not get booked. I had to call in several days later to check on the reservation numbers because we hadn't received any emails about the units and that's when we were told it was only one unit. We added a second unit, and still did not get any email with the reservation numbers or check in information. I spoke with Jenn Vandervert through the online chat who was able to send me the reservation numbers for the two units, however, I still wasn't given any specific instructions for checking in on moving day. We arrived at Kenmount Road Uhaul to pick up our truck and we would have checked in for the storage units at the same time had we known there was no physical office at 581 Thorburn Road. We had to drive back across to check in which added extra time and driving to our already long day of moving. It would have been very nice to know that we could not check in at 581 Thorburn Road and that was not communicated to us in our two phone calls or through the online chat service. As we had set up an alternate account in our business name while on the phone, there was a landline attached to our booking so I didn't have the option to look at our reservation online. Jennifer mentioned that once we finished checking in, we would be able to set up an online account but we still do not have the information needed to set up our online account. I called the 1-800 number upon arriving at the Uhaul storage units on Thorburn to ask where the office was, and the person I spoke with on the phone said I had to go back to the other Uhaul. I expressed that I was disappointed with the communication but did not get a resolution. Thank you.
Newfoundland L | First ImpressionsOn by visit I had the privilege of meeting with the manager.I had an issue with the trailer. She resolved it on the spot. Great service.
ALEX I | First Impressions