There were not enough employees at the location. Things were backed up. But the employees that were there were great.
THOMAS K | First ImpressionsSelf Storage Units in Surprise, AZ, 85378
U-Haul RV & U-Box of Sun City West
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Available Units (All Sizes are Approximate)
Vehicle Storage (RV, Boat, Car & More)
What Is Online Move-In / Rent Now?
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U-Haul Moving & Storage of Sun City West
13420 W Bell Rd Ste 100, Surprise, AZ 85378 View Available Units0.2 miles from this location -
29 Palm Storage
22611 N 159th Ave, Surprise, AZ 85387 View Available Units
(U-Haul Neighborhood Dealer)4.5 miles from this location -
U-Haul Moving & Storage at Arrowhead Towne Center
8746 W Bell Rd, Peoria, AZ 85382 View Available Units5.9 miles from this location -
U-Haul Moving & Storage of Litchfield Park
16835 W Northern Ave, Litchfield Park, AZ 85340 View Available Units7.6 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
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The original 10x15 unit was reserved, but when we showed up, someone had already moved things into and locked the unit. No other 10x15 units were available, so we had to settle for a 10x10 unit at the last minute. Unacceptable for U-Haul to not monitor their units when they are already reserved.
Steve W | Overall ExperienceYou couldn't make it any easier to setup and get started. I have multiple storage units with other companies and this process rivals the best of them. Absolutely love that I could take care of everything online with quick confirmations and detailed move-in instructions. Thank you!
Bill H | Online Move InEasy to book - always accommodating, friendly agents & ALL staff, caring, & meaningfully helpful. Ashley (& Tom) always go above & beyond to offer the very best customer service. If customers need more help in any way, we can count on U-Haul to find it & make it happen for us. Times are tough. U-Haul relieves stress. I LOVE U-Haul/storage. Thank you Tom, Ashley, Joey, & entire Team!
Mary K | First ImpressionsThe RV parking area could have had better drainage. When we get a monsoon, the area would get 6 inches of water making access impossible. When the water receded, the area was muddy for days.
Rudolph D | Overall ExperienceI was finally able to find a home and move all of my belongings out of storage two days after my monthly payment was due and when asked if they could prorate my payment for the 3 days I used the unit I was told no so you stole $200 of my money but I was absolutely expected to make sure it was clear and clean.
melissa l | Overall ExperienceVery unfriendly and non caring about customer service. Manny Guerrero very rude doesn't deserve job.
Gregory G | Overall ExperienceDirty and dusty unit other than that very secure
Tristan K | Overall ExperienceThe entire team is very attentive and awesome
Jeffery W | Overall ExperienceEvery worked out great for moving needs.
Lorin K | Overall ExperienceThe rv storage area needs to be paved and better maintained.
Mike T | Overall ExperienceThanks
Dennis F | Overall ExperienceGuy that checked me in was very nice and professional!
John R | First Impressions