I went in around 6:30 to get set up so when I came with the truck it was ready to go. Came back with my truck the car didn’t work and the coffee didn’t work, called customer service and the number for the manager nothing worked had to leave my truck there with all my belongings including my refrigerated and frozen foods and had to leave because I didn’t get access to my unit. It was the worst experience ever, I do not recommend your facility AT ALL. Now my refrigerated/frozen food is definitely spoiled and I still had no access. This was a terrible choice of storage I do not recommend. I expect my good m good to be replaced due to this while ordeal being the facilities fault and I expect no extra charges for having to keep the truck an extra day because my unit was not accessed. Terrible terrible experience. Manager never picked up nobody could help over the phone either.
jessica r | First Impressions- New York NY
- Niagara Falls
- 14304
Self Storage Units in Niagara Falls, NY, 14304
U-Haul Moving & Storage of Niagara Falls
(Across from The Griffon, Near Factory Outlet)
Services at this Location:
Contact Us
2485 Military RdNiagara Falls, NY 14304
(Across from The Griffon, Near Factory Outlet)
Services at this Location:
Office Hours
- Mon–Thur7 am–7 pm
- Friday7 am–8 pm
- Saturday7 am–7 pm
- Sunday9 am–5 pm
Storage Access Hours
- Mon-Sun: 5 am–10 pm
- Indoor Storage
- Outdoor/Drive Up
- Climate Control
- Online Move-In/Rent Now
Services at this Location:
Features Available at this Facility :
- Free Online Account Management
- No Deposit or Admin Fee
- Indoor Storage: Twice the Protection and Security
- Heated storage: Just like your home!
- Ask About Our Automatic Credit-Card Payment Plan
- Free Use of Loading Carts
- Move-In Trucks
- Padlocks, Boxes, Packing Supplies
- Clean - Dry - Secure
- Make Your Payment Online!
- Package Signing and Receiving
- Individually Alarmed Rooms
- Covered & Drive-Up Loading/Unloading
- Room Sizes For Every Need
- Extra Tall Rooms - 10ft
- 24-Hour Video Monitoring
- Customer Re-Use Center: Neighbors Helping Neighbors
- Affordable Rates
- Clean Customer Restrooms
- Convenient Elevator Access
- Onsite Forklift Operators: Pallets & Large Shipments
- ADA Accessible
- YES! We Can Accept Your Packages
- Palletized Shipment Receiving
- Gate Remote Control Access Available
- Extended & 24-Hour Access
- Your Lock/Your Key
- Low Cost Insurance Offered
- Open 7 Days A Week!
- Electronically Controlled Access
Promotions:
-
1 Month Free:
Ask about our 1 month free self-storage offer with any truck or trailer reservation! -
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee
Available Units (All Sizes are Approximate)
- Sort and Filter
-
-
Small | 50 sq ft
-
Small | 5' x 5' x 8'
Miscellaneous Storage
Size Guide- Rate:
-
$79.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $79.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 5' x 10'
Miscellaneous Storage
Size Guide- Rate:
-
$84.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $84.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 5' x 10'
Miscellaneous Storage
Size Guide- Rate:
-
$84.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $84.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 10' x 10'
1-2 Bedroom Home
Size Guide- Rate:
-
$109.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $109.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 10' x 8'
1-2 Bedroom Home
Size Guide- Rate:
-
$109.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $109.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Small | 5' x 10' x 10'
1-2 Bedroom Home
Size Guide- Rate:
-
$109.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $109.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Medium | 51-150 sq ft
-
Medium | 10' x 10' x 10'
2-3 Bedroom Home
Size Guide- Rate:
-
$154.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $154.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium | 10' x 15' x 10'
2-3 Bedroom Home
Size Guide- Rate:
-
$179.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $179.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium | 10' x 15' x 10'
2-3 Bedroom Home
Size Guide- Rate:
-
$194.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $194.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Small | 50 sq ft
-
Small | 5' x 10' x 6'
1-2 Bedroom Home
Size Guide- Rate:
-
$84.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $84.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Medium | 51-150 sq ft
-
Medium | 10' x 10' x 6'
2-3 Bedroom Home
Size Guide- Rate:
-
$139.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $139.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium | 10' x 15' x 6'
2-3 Bedroom Home
Size Guide- Rate:
-
$199.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
- Rate:
- $199.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Large | 151+ sq ft
-
Large | 20' x 11' x 6'
4 Bedroom Home or larger
Size Guide- Rate:
-
$199.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
- Rate:
- $199.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room!
What Is Online Move-In / Rent Now?
-
Jeff's Attic Self Storage - Porter
9805 Porter Rd, Niagara Falls, NY 14304 View Available Units1.3 miles from this location1.3 miles
-
Jeff's Attic Self Storage - Plaza
6870 Plaza Drive, Wheatfield, NY 14304 View Available Units2.6 miles from this location2.6 miles
-
Chippawa Self Storage
3780 Welland Ave, Niagara Falls, ON L2G6J4 View Available Units4.9 miles from this location4.9 miles
-
Jeffs Attic Self Storage
1763 Baseline Rd Ste 117, Grand Island, NY 14072 View Available Units
(U-Haul Neighborhood Dealer)6.6 miles from this location6.6 miles
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
Customer did not leave a comment.
Tiesha C | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Towanda M | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Deborah M | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
nancy J | Overall Experience- Rating:
- 4.0
Very good customer service
Tiesha C | First Impressions- Rating:
- 5.0
The facility was clean, well lit, and safe. Members of staff on duty do a walk thru several times a day. The process was easy and the staff is extremely helpful. I’ve also heard this about the staff from several other customers who rent from there. Their reputation w the local community is excellent. I would recommend anyone I know to try out this location
Leah L | Overall Experience- Rating:
- 5.0
As far as I am concerned this place is the best ever
Teresa C | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
tashia c | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Jasmine W | Overall Experience- Rating:
- 5.0
All U-Haul employees were polite and professional. One in particular was clearly Outstanding. A young lady by the name of “Clohe” (sp?) could not have done a better job. This young lady seemed to be able to read minds and answered questions prior to them even being asked. This woman clearly enjoys what she’s doing and makes Everyone’s life better. BRAVO CHLOE (sp?) and U-Haul for having her. I assure you that Me and Mine Will be using U-Haul in the future and We’ll ALL be looking for Chloe and the fine group of professionals that work with her! I Do Not throw praise around lightly being a former United States Marine -but- one this occasion -again- THANK YOU U-Haul, and Chloe and the Entire Crew at the Military Rd location.
alex p | Overall Experience- Rating:
- 3.0
Every single time we visited an alarm went off at some point during our visit (not trigger by us) and no one did a thing about it, which didn’t make us feel that our stuff was super safe if anyone wanted to break in, since no one responded to the alarms. There was often trash on the ground and the place didn’t look well cared for, sadly. When we came to move out from our second floor unit, the elevator was broken! I am disabled and can’t use stairs so my wife had to unload the entire unit using the stairs! We had let people know we were coming down that day from Ontario and someone should have let us know about the elevator before we drove down all that way and rented a truck. I would like a partial refund of our last month’s rent or something to make up for the hassle we had to deal with. The fact that we were able to have things shipped to the location a few times was a huge advantage and a big reason we kept our unit there as long as we did.
Nancy D | Overall Experience- Rating:
- 5.0
Stephan and Josh were very professional and extremely Helpful!
alex p | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
JENNIFERLYNN V | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Dawn S | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Cynthia A | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Linda B | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Chelsea H | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Charmayne P | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
Matthew B | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Christine S | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Alfreda A | Overall Experience- Rating:
- 5.0
John went more than beyond his help to satisfy us with our situation. Thank you so much
Anna Q | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Barbara R | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Nancy A | First Impressions