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helen t | First ImpressionsSelf Storage Units in Toronto, ON, M9W1R2
U-Haul Moving & Storage at Rexdale Blvd
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The storage facility is clean and has room temperature.
SAMUEL T | Overall ExperienceHorrible. Rip off.
Ilyana G | Overall ExperienceEverything went well would have appreciated a free month like so many of the other locations -
barb r | Overall ExperienceConvenient location. Great staff
marie w | Overall ExperienceCheck out process is a bit complicated. What if you dont have a phone with you. When return your vehicle. I saw few people there having problems with checking out process.
Kurt W | First ImpressionsOnly thing was that they park vehicles between Aysles and park crooked. It was very inconvenient to go get staff
dalbir d | Overall ExperienceMs. Pauline as always very kind and welcoming. She listens and try her best to do what’s right for her company and for her clients. I walk in to her warm smiles and he soothing and spiritual enriching music. Thanks again Ms. Pauline you’re simply the best! Lorraine
lorraine a | First ImpressionsThe only reason I didn't give it excellent which is a five stars is due to the increases of rental rates. Especially because the rate was higher than some of the competition prices after being a customer for a few years. I feel like the storage unit caters to attracting new people but not trying to maintain existing individuals. I know that this comes from had office located in Texas but it was important to increase the prices twice within a 6-month period during the pandemic.
natasha k | Overall ExperienceBetter communication and more training amongst staff, regarding when to lock lockers. Charging ka5e fees and locking out clients, after they already communicated payment plan, is not acceptable. Otherwise all good, gratitude.
Raymond F | Overall ExperienceReally like the service
GABRIEL M | Overall ExperienceGreat people. Very professional staff
Taiwo O | Overall ExperienceExpensive to maintain
Jhon A | Overall ExperienceUhaul, in its entirety, is the most useless, unorganized, neglectful, unsafe business I have ever seen. I honestly don’t know how you’re still in business. Every possible thing that you could screw up with my move, you did. 100%. I reserved a trailer, weeks ahead. You messed up the date, time and city of pickup! Your employee didn’t attach the trailer properly and it came off, thankfully nobody died. You messed up my storage in Drop off city. Your staff is clueless and rude. They get mad and rude if you call them out on their screw ups. Absolutely useless company and I can’t wait until you talk to my lawyer. As I’ve already informed you, that’s on the way.
Nyla S | Overall ExperienceThe staff were very helpful and accommodating as I navigated a move between apartments, while in another province. I would highly recommend this location!
Lisa S | Overall ExperienceEntrance access is confusing with 2 places to swipe and only 1 counts
GREGORYJ F | Overall ExperienceI’m really with the service but the problem is the employee One lady who’s assisting me knows that she have to take the second lock out but she went for lunch then I ask another employee and she said she’ll call the one helping me before I was waiting but I found out she’s on the phone just talking and planning for their weekend party ,what kind of customer service is that but in general I’m really happy with the U-Haul service and recommend Rogers and Weston Rd branch compare to Rexdale Branch Thank you
Irene A | Overall Experience