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Raymond N | First ImpressionsSelf Storage Units in Woodlawn, MD, 21207
U-Haul Moving & Storage of Gwynn Oak
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1700 S Caton Ave, Baltimore, MD 21227 View Available Units5.1 miles from this location -
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Storage Customer Reviews
- 4.0 Average Customer Rating
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There was a pile of broken mirror glass in my unit upon opening it. I told someone in the office and it was never cleaned. I have pictures.
AISHA E | First ImpressionsI checked out of my storage unit to find my mattress and box springs (multiple sets) with big holes and nice feces and urine all over it! I’m waiting to see what the claims department say now! If they don’t replace my sets i will be taken further action! They need to do something about that rodent issue! It’s nasty and no one should have their items ruined while stored away! It kinda makes me don’t even want the clothes either! I will never use U-Haul again!
brenda p | Overall ExperienceVery pleased
RODNEY T | First ImpressionsThe service was immaculate!! In every way, from start to finish!! I am ever so grateful 🙏!! If I ever need this type of service again, UHaul will be my #1 pic!!
Sadie B | Overall ExperienceMgr. and employees are very knowledgeable and willing to help. Great 👍 service 👏.
Miranda B | Overall ExperienceAll of the staff at this location were extremely courteous and resourceful. I would use this location for my moving needs in the future.
Andre C | Overall ExperienceAs usual and because of such, l am very grateful and extremely appreciative for the quality of professionalism displayed by the young female employee. Her assistance was very kind-hearted and gracious. Absolutely, the professional approach extended and the high degree of effective communication extended every time that l have visited the location are two main reasons why I will continue to use the Uhaul services at this location.
kallad c | Overall ExperienceOnly stored there for month and a half. Yesterday moved stuff out and it was literally covered with mice turd. Everything!!!! I followed rules and stored no food and this still occurred. I should be refunded half of my money at least due to things that I simply had to throw away like my entire mattress because of turd.
Eddie B | Overall ExperienceYou all have a rat problem. I a lot of my items were damaged by the rats.
Jacqueline M | Overall ExperienceVery nice location. Very professional
Ronald J | Overall ExperienceSales lady was nice & pleasant.
Alverta R | First ImpressionsFees are too high. Extra charges are too high. Customers need fair fees.
Craig R | Overall ExperienceI absolutely loved this location and staff was helpful and very polite..... unfortunately like most affordable nice establishments it does not work due to the 💩💩 people . My unit was super clean ...parking lot clean...hallways clean.. 😞🤦🏽♂️🤦🏽♂️ the dirty ppl come with mice and roaches .. crawling all over everyone's items..When i moved my items out i had to through some things away. There were mice dropping everyWhere and small roaches ..it was very sad to see...I literally paid to have my property 💩 on and crawled all over with all kinds of bacteria and germs 🥴🥴 not what I signed up for and I know its not uhal fault but that was my experience...besides the creepy crawlers 5⭐
Clarence S | Overall ExperienceI would like to thank Miss Tierra Waters & staff they were extremely helpful and patient with my situation and I really appreciate it. I would definitely recommend to anybody who asks that they can store their stuff at your facility. Thanks
Dwight A | Overall ExperienceTerri and her staff watch that place like a hawk. I’m thinking “who’s that”, that’s Terri. All over the place.
DOUGLAS G | Overall Experience