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Mike Watch | Overall ExperienceSelf Storage Units in Tucson, AZ, 85701
U-Haul Moving & Storage of Downtown Tucson
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Available Units (All Sizes are Approximate)
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U-Haul Moving & Storage of Kino Park Sports Complex
1051 E Benson Hwy, Tucson, AZ 85713 View Available Units3.6 miles from this location -
U-Haul Moving & Storage of Bravo Park
1265 E Benson Hwy, Tucson, AZ 85713 View Available Units3.7 miles from this location -
U-Haul Moving & Storage at Grant Rd
2423 N Palo Verde Ave, Tucson, AZ 85716 View Available Units4.0 miles from this location -
U-Haul Moving & Storage at Automall
4655 N Oracle Rd, Tucson, AZ 85705 View Available Units4.4 miles from this location
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Great experience with U-haul overall. Security concern is the reason I don’t give 5 stars. It’s simply because visiting my storage as a woman on my own I didn’t always feel comfortable. This could be improved with a locked gate around the storage lot accessible with the key. Otherwise the system you have is convenient and accommodating with friendly staff, great process that was quick and easy to start and end service. Thank you!
LESLIE SEABOLT | Overall ExperienceI rented the unit believing it had 24 hour access which is what I need at this time because I'm having to move in an urgent fashion and I have yet to be able to even get to my unit due to my request for 24 access not being granted. This is the 3rd day in a row that I have not received this access as requested and now I'm truly stuck in a bind. I have to get my move completed immediately and I have to return the uhail truck I rented. I cannot do either because it's currently full because I cannot seem to unload it. I've scanned the QR code as directed and each day it said campaign was full. I've messaged the facility manager 3 times and have yet to receive a response. I also spoke with u-haul customer service. Why is this so difficult? I'm truly frustrated and disappointed.
Penelope McCollim | Online Move InIn my time of need they were there. Excellent.
John Santucci | Overall ExperienceIt is 2024 and Uhaul cannot figure out how to charge people for partial month rent or pro-rate the rent based on a 12 day stay? I got charged a full month rent for a unit on Jan18, vacated the unit on Jan 31, and was told UHaul computers are not capable of refunding unused days. I’m going to call BS on that one too. Uhaul charges customers who are paying premium prices using their storage facilities and renting their trucks to throw trash in their trash bins? I’m going to call BS on that one also. The mob would be proud of the racket that UHaul has set up. There are nowhere near enough dollies and carts set up for folks to use for the size of the facility . The only reason I left an “average” rating is because the facility itself is very nice and clean.
Kenneth Piekut | Overall ExperienceThank you so much for the amazing service provided for me! The storage space was very clean .. no bugs or dust seen on my boxes in the storage facility ! Courteous employees both at the facility as well as on the phone. I always get good service when needed! Truck rental went on smoothly . This UHaul location is the best one I had ever experienced . Keep up the good work! I truly appreciate all of you for your outstanding service and kind help!
Rosmini Winfrey | Overall ExperienceFast,clean and easy!
DONALD PROFFITT | Overall ExperienceI recommend your place to anyone looking for a storage facility. Thank you for the great service.
Jeffrey Fogel | Overall ExperienceEthan was very helpful and made my move in smooth. He answered all my questions.
Frankie Saenz | Online Move InStudent discount would be great or at least a get one month free or a coupon for another time we need to use thank you overall great and successful transition
Ana Gonzalez | Overall ExperienceThe storage manager was amazing & helped me when I didn’t know what I was doing. Patient and kind.
Shari Thomas | Overall Experience