Never sent me any notices before they start calling me a month ago, so let me know about my storage and I cannot get the money to save my things my personal information, Social Security numbers and important documents and pictures of my mother that’s no longer with me was in my storage unit The girls the manager that’s there now work with you this one acts like she owns the place
Yolanda J | Overall ExperienceSelf Storage Units in Detroit, MI, 48219
U-Haul Moving & Storage of NW Detroit
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
-
Safe Keeping Storage LLC
26400 8 Mile Rd, Southfield, MI 48033 View Available Units
(U-Haul Neighborhood Dealer)1.4 miles from this location -
U-Haul at 8 Mile
19510 W 8 Mile Rd, Southfield, MI 48075 View Available Units2.3 miles from this location -
Livonia Budget Storage
29150 W 7 Mile Rd, Livonia, MI 48152 View Available Units
(U-Haul Neighborhood Dealer)2.9 miles from this location -
U-Haul Moving & Storage of Redford
12768 Inkster Rd, Redford, MI 48239 View Available Units4.3 miles from this location
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
They somehow chamy payment date from the actual date to another date so every month I was receiving late fee and lein notices and being narrated because of their mistake
Jeanine S | Overall ExperienceI never moved into this unit. But the manager was awesome, she said she would take care of it. I never put a lock on this until. Thank you U-Haul manager!!
linda d | Overall Experienceloventrice Lamar
Loventrice L | First ImpressionsGas was left on empty before i got in to do what i needed to do. Doly also was not placed in truck.
Shawnesse H | First ImpressionsThank you, give that location a 10 & a raise
Laranda J | Overall ExperienceKayla was friendly and helpful. The guy was rude.
Wanda W | First ImpressionsI wouldn't recommend NOT 1 person to get an outside Unit! I had a outside Unit, my things were damaged do to excessive amount of rain!
Cheree M | Overall ExperienceThis is not my info. This is the wrong customer
brenda m | First Impressionsevery on there was very nice to me and explained and helped me in a difficult time
Jimmie W | Overall ExperienceFacility was always secure and clean. Even the bathroom. Staff always helpful.
ADA D | Overall ExperienceThe staff at that location needs to be more professional and keep their personal conversations to themselves...
sylvia w | First ImpressionsAngela the manager is the best!
PRUDENCE M | Overall ExperienceThey were hard to reach after my move out but the place is good, staff there are helpful but my have been tired and some miscommunication
Felicia B | Overall ExperienceStaff at this location are extremely unprofessional and lack any customer service skill that I would expect to encounter planning a move. From not answering the phone during business hours to services that are stated to be provided somehow cannot be performed. Especially with such a reputable company like U-haul I would expect satisfactory at best. Some not all of the employees at this location will be the reason I will not be returning nor referring any business. Makes the company as a whole look bad in my opinion.
Daijah M | Overall ExperienceThe front desks clerks are not friendly at all. Never have a smile to greet the customers and their facial expressions and tone of voice displsys that they don't like to assist you when you may have other inquiries.
KELITA M | First Impressions