Everything's OK. but I'm having walking problem. Up and down was kinda hard, but other than that, the Best. Thanks.
MICHAEL L | Overall ExperienceSelf Storage Units in Westminster, CA, 92683
U-Haul Moving & Storage of Westminster
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U-Haul Moving & Storage of Midway
15182 Beach Bl, Westminster, CA 92683 View Available Units2.3 miles from this location -
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Buena Park Self Storage LLC
7111 McNeil Ln, Buena Park, CA 90620 View Available Units
(U-Haul Neighborhood Dealer)5.8 miles from this location
Storage Customer Reviews
- 4.5 Average Customer Rating
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Literally the easiest and best storage facility I have ever used. It seems these days customer service is gone, not here! The manager Dan is one of the nicest guys you will meet, and he holds his staff to the same standards. No homeless people here, no rodents, no mold, no shady characters, no trash. All the things you typically find at storage facilities, are not here! In 3 yrs I never had any type of break in, never heard of one from neighbors, or ever even saw signs of one. That is people's biggest fear when renting a storage unit. You could lock gold bars in here and never worry about them. Cameras EVERYWHERE! Climate controlled, just an all around win. And way cheaper than the place next door. Cant go wrong.
Daniel L | Overall ExperienceMy only wish is there was an elevator, other than that I was pleased
ANTONIO M | Overall ExperienceStorage entrances was blocked with left items. I was double charged for an extra unit I never had. It took two weeks to get my money back had to call more than once to get it fixed.
Erin M | Overall ExperienceOnly bad thing is the cards they give you don’t work often so please get a new more reliable system for that, everything else was good
JARED M | Overall ExperienceNick was very thorough with my introduction. I left feeling I could ask questions, knew how to access my unit and the size and price.
DeDe K | First ImpressionsCarts are weren't always at cart placement area.
Charles G | Overall ExperienceManagement and Staff are the best! Great customer service and very efficient.
nelsy l | Overall ExperienceDan the GM is the u-haul experience I ever had!
Jaquece A | First ImpressionsNot the issue with the location as they were very accommodating and transparent. The issue was with customer service not clarifying the month free is only valid within the same drop off location as the rental truck or else a ridiculous charge would be added. Though to their end, they tried their best to find an available storage unit as close as possible to our destination. Overall, considering what could have been a very stressful move, this location and the young man who helped us out (and clarified the different costs depending on truck rental drop off) made the experience pleasant.
Mariana M | First ImpressionsI reserved a box at my storage location. Was told that the location was changed due to space constraints only to see lots of space at the original and preferred location. Typical Uhaul experience unfortunately
Derek N | Overall ExperienceNo elivator
Nealon S | Overall ExperienceEveryone gave my son and I excellent service, starting with Dan, Nicholas, Will and the other ones I can’t remember their names. Very friendly and helpful! I have always rented storage space and rented trucks from UHaul. This facility is very clean which is very important to me. Thank you again. Nori F.
Nori F | Overall ExperienceWasn't made aware that this unit was on the second floor of a building that is not accessible at the time of purchase.
Ashley S | Overall ExperienceEverything was good as far as storing items. However the staff and management was problem. Everyone under manager Daniel at Westminster site were friendly but they all didn't really seem together...one tells you one thing and the next one said completely opposite. The site Mgr was a bully, acted like he was only there to collect a paycheck. When a stand-lamp was stolen out of my unit he could have cared less. FLIPPANTLY told me ,"Didn't see a thing on tape," nothing more, just didn't care. He is rude. NOT MGMT MATERIAL. I FILED A COMPLAINT ABOUT HIM AND HOW HE PERSONALLY VERBALLY ASSULTED ME. HE IS REASON I WILL NOT RECOMMEND THAT SITE TO ANYONE. NO THANK YOU!
Carolyn c | Overall ExperienceAmazing service. I trust my property is in safe hands. Employees were exceptionally helpful and made moving less stressful
MEAGAN S | First ImpressionsThe only negative: Many times I had to wait a bit too long to speak with a employee as the facility seemed to be understaffed. Otherwise, it was an excellent experience. Thank you!
OSCAR H | Overall ExperienceDan and his young team work very hard to keep the big property functioning well. The young man named MO, and the maintenance lady are super helpful and very nice. His assistant mgr has very good people skills and is very knowledgeable.
Bert C | Overall ExperienceComing from another company's storage where I have three units I'm relieved to see the level security among other aspects of the facility that I am blown away with and I'm happy I'm making my move
Chris C | Online Move In