All the staff are helpful and friendly. I use their service often, and they provide excellent service each time.
LYNNEA B | Overall ExperienceSelf Storage Units in Prescott, AZ, 86301
U-Haul Moving & Storage of Prescott
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small | 5' x 10' x 9'
1-2 Bedroom Home
Size Guide- Rate:
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$109.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $109.95 Per Month
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![Example storage unit layout]()
Medium | 10' x 15' x 9'
2-3 Bedroom Home
Size Guide- Rate:
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$209.95
Per Month
- Interior
- 4th Floor
- Street Level
- Climate
- Rate:
- $209.95 Per Month
1 Unit Left!
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Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
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Great Staff!
christine c | Overall ExperienceThe only complaint is that , we needed to speak to someone about leaving the truck sit at the Prescott U-Haul facility while we unloaded it into Uhaul storage locker , when we called we were placed on hold for 45 min while sitting alongside the highway. The person who answered the phone on 3-17-24 told us that the people in the store were their biggest priority . One would think that having a piece of Uhaul equipment sitting alongside the road would have priority due to it being a safety concern.
DAVID L | First ImpressionsThe staff was very busy but still took the time to provide excellent service to myself and the other customers who were helped while I was waiting.
JENNA L | First ImpressionsBest storage facility! Staff ALWAYS friendly and helpful- so unusual ( but appreciated) these days!
PATRICIA O | First ImpressionsAll was good although hard to get a hold of clerks on the phone. Perhaps they need more help.
laurie s | Overall ExperienceIf staff was available, it would be nice for someone to walk a first-timer through the access system and where there room is. We were lost our first time, even with a map. Two key pads threw us off a little. Staff was VERY friendly.
Linda O | First ImpressionsHaving to manage storage is seldom a pleasant experience. This UHAUL facility and staff were consistently awesome in all regards over the 2 years I used this location.
MARC H | Overall ExperienceWhen it snows it gets pretty icy and slushy down at the loading dock but the staff works very hard to keep it clear and safe which I greatly appreciate. They do a good job considering the situation. The office staff were also super helpful and friendly.
Melody S | First ImpressionsMason was fantastic very personable. A solid for Mason
Michele S | First Impressions.
SCOTT C | First ImpressionsI set up auto pay Somehow it did not get saved when your employee entered info. So as a result December rent was not paid on time. I thought it was handled by the employee who was supposed to set up auto pay. When I came in to pay January rent there was an additional $50 charge I had to pay. This was your employees fault for not setting up the auto pay correctly. Not real happy.
Elaina R | First ImpressionsI noticed there wasn’t a prorated refund for the time I didn’t use (about 24 days worth). I know other storage facilities issue refunds like this… almost disappointing that Uhaul kept that. It is what it is, overall the experience was fine.
Christopher C | Overall ExperiencePayment for storage units should be prorated if the unit is cleared early.
Amber D | Overall ExperienceCame with my crew and multiple vehicles to clean out our unit only to find that the elevator was not working and there was nothing we could do. You have all of our email accounts. If something as critical as the elevator is not working, you should send out an email to everyone with a storage unit to alert them to this problem. Your exterior walls should be insulated. Some of the stuff that we had against the exterior wall got mold on it because of how cold that wall gets. Never even thought of that when we were given that unit. I have a ton of books still in there and am praying that they are not moldy as I would be heartbroken. You should warn people about that or insulate those walls so they don't get so cold. New management is WAY friendlier than the previous one!
KAREN P | Overall Experience