The owner was incredibly rude and accused me of keeping keys he clearly held in his hand
Christopher R
Delco Plaza and Wireless
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bastrop, TX 78602
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Using U-Haul for our move was an up-and-down experience. Several U-Haul employees that we spoke with by phone were frustratingly not at all helpful. The long-distance move driving the 26-foot truck towing an Auto Transport trailer went smoothly. We were able to return the trailer when we first arrived at our destination with no problems. However, when we returned the U-Haul truck after unloading it the next day, it took 4 days and several phone calls to both Delco Plaza and to U-Haul to receive confirmation that we had returned the truck – even though we had returned it to an actual employee at Delco Plaza, which was the same place that we had returned the trailer with no issues.
mike nU-Haul needs to make their hooks bigger on their tow behind enclosed trailers. They do not fit the typical big truck receiving hitch holes. I had to go out and buy extra D rings to make the hooks fit. The gentleman at U Haul made a big deal out of it and I told him it wasn't my fault U haul makes their hook openings so small. This is the third time this has happened.
Larry WThis was a good experience, but only in the sense that I can do for myself. Interaction was minimal. Took 3 knocks at doors to figure out who I needed to deal with for U-Haul as the convenient store is the same address as the building on the other side of the U-Haul trucks. We unloaded, he asked where they were parked, took the trailer numbers, never left his station behind the convenience store counter.
Ed DRight blinker not working. Rt front top light broken...
Paul G