Easy to get, easy to bring back. They are always friendly and helpful.
Richard Fisher
Rock Way Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Big Rock, IL 60511
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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You charged me for a silly and there wasn’t one in there
Keri DalkiArranged everything online. Seemless pickup and return. Very happy!
Michaeline LeeneyI went inside to inform person working behind the counter that I was dropping off the trailer and asked if there was anything he needed from me to conclude the rental, gentlemen said no and I confirmed where he would like the trailer placed. He said to the right of the other trailer already there that would be fine. I dropped off trailer in location specified, and took pictures of where the trailer was placed and how the safety chain and electrical wire was wrapped. I dropped off the trailer around 1:40pm on Thursday May 25th according to photo time stamp. I received text on Friday saying I needed to schedule my equip. rental return. I called your customer service number talked with a very nice and helpful lady and she asked for me to include my photos in a return email after she was unable to contact anyone at the return location. This disconnect of communication with the return location was irritating, knowing I had done everything I was supposed to from my side of things.
Lanny FinnSaid the gas gage was much lower then it actually was and charged me $100 for it. The guy didn't want to do a walk through at drop off.
Mallory Bell