Worst customer service I have experienced in a long time. I originally booked a manned location I had used before. Was told I was now to pick up at remote unmanned location. Signage and customer instructions were extremely poor there. (Forced to load and re-enter information in an APP when already done on-line) Ended up talking to three different people on the phone to get keys for truck. Wasted more than 1/2 hour of my time.
RODNEY J
U Storage Detroit Lakes
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Detroit Lakes, MN 56501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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had issues with the online staff transactions. One member at the returning store was extremely rude. The transaction cost way more than i had expected
ROBERTA FShit show
Michelle CThe location and personnel were really helpful. I received a call and a representative was so nice and answered all of my questions. The check in process was really easy. All we had to do was leave the truck and put the key in drop off box. No problem.
Julia BWe could not figure out how to get the keys for truck. No workers were around. We wanted to pick truck up from Fargo or Moorhead.
Mamie L