Everything was fine I love the place
Michele Ursomano
Marks Garden Shoppe
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Wayne, IN 46806
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Your rep was friendly, courteous and expedient. He quickly handled my reservation and prepared the truck prior to our arrival. Excellent customer service.
janice pumphreyDon’t make us drive 20 miles total and in heavy traffic with a lot of red lights.
HENRY HOLLONA bit more heads up on the specifics of the remote pick-up process. That said, everything went smoothly.
Steven LinsenmayerDon't call your customer 3 hours before they are to pick up a truck and change their reservation. I was supposed to get a 26' truck and U-Haul changed it to a 10' but still wants to charge me mileage when obviously it was going to take me more trips with the smaller truck. It was very discouraging and upsetting when moving is already a stressful time. I had to rent a Penske truck as well or I would be still moving. U-Haul also changed my location for pick up and was further away for me. I would honestly say I hope you do pay attention to these surveys and take it seriously and try to make things right with me if that can't happen at least with your future customers because it would be hard for to come back as a customer. Reservation # 10128802 Thank you.
JAY CERANA