Issue with truck be available for rent due to accident previous day. Finally able to sort out issue and receive truck with requested equipment. Truck was not cleaned out.
JAMES C
Oasis Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gordonsville, VA 22942
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great customer service
DAVE AVery RUDE customer service! I will never do business with U-Haul again!!!
Melinda MThe woman was extremely helpful and no issues with drop off. Convenient and easy.
Scott FThe person who we picked up the vehicle from was friendly and quick, however, the all four tires on the vehicle had low pressure and due to the 80lbs inflation requirement the local service station air pumps could not inflate the tires to the required pressure. Upon returning the vehicle, there was a different person at the desk and they were very unhelpful directing me to “use the app”. I had not and will not install another single use app on my already overcrowded phone, but tried to use the link that U-Haul had texted to me. The link to the web checkin failed due to issues on U-Haul servers and poor signal at the return location. When I received my final receipt, there were two fuel related charges totaling $65. This was because someone had indicated I returned the vehicle with 1/9 of a tank when it had 5/9 of a tank at check out. Fortunately I had taken a photo of the gas gauge showing the vehicle had 2/3 (6/9) of a tank at turn in. The fraud perpetrated by the person at turn in is unacceptable, and made worse by their initial unhelpful manner. This has left me with a very bad impression of both U-Haul and this particular vendor.
David C