We dropped of the truck at another location, which was closed. However, I was able to navigate through the website for self drop off. It went fairly smooth.
Edward P
Mini Storage Depot Grandville
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grandville, MI 49418
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The service at this location was excellent!
Beth VVehicle had sand on floor. Not a big deal to me, but always raises the question of “am I going to get blamed and charged a cleaning fee for this?”. Web based vehicle check-out/check-in process was fine up until it was time to submit pictures of the vehicle. I had taken extensive pictures of everything and had already dropped the key in the return before I realized that the web app won’t access pictures that had previously been taken from your photo library. This was a big miss and I had to forward photos to a friend and then take pictures of their phone screen to get interior pictures of the vehicle. I obviously wouldn’t have dropped the keys prior to logging this information had I known it would become a problem, but didn’t realize what was needed until I began the process. I thought I was getting ahead of the curve with my preemptive photos and didn’t realize it was a part of the return as I hadn’t had to do it with previous rentals. Please make access to photo library a feature in future updates as it would have been greatly helpful in my situation and likely in many others. I know that privacy is on peoples minds, but their are ways to allow granular access to photo libraries with today’s technologies, so this should be non-issue.
Ryan MOnce again she saved us from a hot mess of a rental at another U-Haul place. She always knows what she’s doing, she’s fast, she makes moving more fun and we dearly appreciate her! Would you give her a raise already?!!
Jeffrey BThe Lady working at Grandville was PHENOMENAL!!!
Jennifer B