Easy return
Michelle W
Liquidation Spa Gatineau
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gatineau, QC J9J3J1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The worst customer service ever. The vehicle was perfect, clean and in good condition. BUT the staff at this location were not trained at all. They made several mistakes at check out (admitted they made mistakes) but refused to correct them. They tried to charge 1000km instead of 180km and they tried to charge extra rental days as well. It took hours and hours to straighten their mistake out. They literally said: " i don't care...call u-haul,...i am not changing anything" .....We will never go to this location again. U-haul needs to follow up on the training of their representatives...
patricia dGood location for new developments. Great and fast customer service. Brand new truck (5km on it). The most hassle free and swift rental I’ve ever had with uhaul
Lana MAlthough we are responsible for keeping our locker secure, it was found open on two separate occasions because I wasn't able to close it properly. A routine check on my first visit would of solved this issue. Also, my experience on line with the van rental, although it turned out well, was anything but intuitive. I was an hour late, my mover couldn't stay and I had to finish a four room move alone. Finally, I paid for a month on the 26th, moved out on the 1st without getting a reimbursement. Not cool.
Stephanie CThe apps is not designed for Canada Postal Code.
Marc C