This location did not want to take my reservation, and told me use the 800 number. I waited on hold for 15 min, I decided to go to the Vista Park location. They took my reservation, but said it was mandatory to have U-Haul insurance plan. Had to change to larger truck, which was done in timely manor. The reservation was for 2pm, went to there office (Vista Park), sign on door that said they were not there and call this number. Called number, waited 20 min, got a returned call. Truck not at this location, said i should have an e-mail, but no e-mail. Stated he had to call his manager to find the truck, at 3:30 pm was told location of the truck. It turned out that the truck was at the original location that I had trouble with (A-Z).
stephanie b
A to Z Rentals Kennewick
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kennewick, WA 99336
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The light in the car was duck taped and it fell on me.
Toleeka MThe only thing they didn't know was that you could pull levers down to release wheel well. I had to crawl out the back of my car on the trailer to get out. It wasn't their fault they didn't know this tho
Christy NHave all the equipment that is on the reservation. I Had to go to 2 other locations to get the equipment I reserved.
Kris CRented a U-Haul - Staff is great and quick. Was in and out in no time.
Roman C