Worst pickup experience I have had with Uhaul. Cell phone service was not great, could not get my picture submitted to the App. Had to call customer service who recommended using Safari. Overall, the Pickup took 45 minutes. this is unacceptable, Better planning needs to be done by Uhaul where they have their mobile pickup location. Between moving my pickup location and the trouble I had with the App took an hour and forty-five minutes of my time. I feel I should be compensated for this. Being charged a dollar a mile for the overage of 50 miles made this experience with Uhaul with a sour taste in my mouth.
James Kleinfelder
University Storage & Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lancaster, SC 29720
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Mr. Don is awesome. He is very kind and professional. After every visit I walk out with a smile on my face.
Vicki CameronTransaction was quick and rep was helpful
Gilbert RiveraKeep doing what you're doing. You were very professional. Thanks
Doug GardnerGreat employees, equipment and service.
Robert Jones