App did not tell me where to put the key when I self check in
Woody H
The Storage Place Mineral Wells 2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mineral Wells, TX 76067
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The return was great, I just had to park the truck and drop the key into the return key box. I returned the truck a day early.
Lisa JSend a customer the correct name on reservation. You guys sent me a reservation that has Jakes convenience store but they didn't have me down for a reservation. So I called other uhaul places to find out that this storage place has my reservation for a uhaul vehicle. I was not happy at all about the poor customer service at Jake's convenience store and U-Haul messing up my pickup location.
Alvin RThe. Lady that took care of me was very nice and helpful
Lilly LThe person never left the counter or offered any assistance in unhooking the trailer, which was somewhat heavy. Thtey said to find a place to park it and waited for us to come back in the store. They didn’t check the trailer to make sure it was correct.
Maurine H