I was charged for not putting enough fuel in which was a lie as we fueled the U-Haul with much more than the required amount (7/8 full). The U-Haul rep said he was going to look into it but never reached out or followed up. Nor did I receive any refund after 3 weeks of waiting and multiple emails. I am incredibly disappointed and will not be recommending U-Haul to anyone as they conduct their business in bad faith.
Amanda Rutherford
Wehelp Camping And Party Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vancouver, BC V5P2M4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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It was very unclear at first whether or not I was in the right place... Some signage to indicate the drop off spot would be helpful. That said, the people I interacted with were very friendly and helpful.
Christopher Sanford Beck