The gentleman at the small building in the parking lot was sleeping on. Sleeping bag on the floor. Not very helpful. He wanted us to drop the keys inside the key box and have the other guy who obviously works for the U-Haul company fix the return of the vehicle on the system. I was not comfortable with just leaving the keys and not taking pictures and registering the appropriate information for the vehicle and just taking off. I was able to use another phone to do the U-Haul rental return since my phone wasn’t getting great service at the location.
rosalie solis
EXPEDCO
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pueblo, CO 81005
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Customer Reviews
- 2.5 Average Customer Rating
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Location in the middle of a dirt spot. Reservation information wrong. Sent to wrong pk up. Drop off was charged, spot was 5 miles from Highlands ranch NOT 32 MILES I was late and charged, for your female employee mistake. And she was rude as all get out, hung up on me also. So disappointing for u-haul.
Josephine GiffordThe location in question gave me doubts as to whether there was some legitimacy to it being a Uhaul certified drop off zone. The location looked somewhat run down and not very inviting for business. However the app was helpful for making it a successful drop off. I just wanted to make sure it was dropped off at the correct location. My recommendation is that the space be more open for business in case clients had further questions that they didn't want resolved over the phone.
Eric RobisonOver the top smell of gas...truck very dirty....should have been inspected and cleaned. Worst truck rented in 100+ rentals...YES..That bad. Really Inexcusable.
rebecca lotrichMilage and fuel were not correct. Terrible sevice and Management in the Pueblo location. Ronald was rude and is bad representative for your company zero help.
Scott Garcia