I reserved this truck a month and a half in advance. I was called morning of my reservation saying that you couldn't keep it unless I drove 45 minutes to another location. Nobody was at the location until 40 minutes after my reservation was set for. After talking to a specialist on the phone i Settled on taking the bigger truck from the original location for the same price as the 15'. That price was not kept. I was charged over $100 more to take the bigger truck. Also they did not have the tow dolly that I had reserved. So I still had to travel 40 minutes out of my way to another location to complete my reservation. More fuel that I had to put into your vehicle because you couldn't hold the reservation. Overall awful experience renting a uhaul this go around.
Chris Z
J&M Motor Sales LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint George, SC 29477
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
We called this place multiple times with no answer. We went to the drop off location and nobody was there. Needed a pair of pliers to remove the trailer so it would have been nice to have an attendant. Whoever runs this business is really bad.
jennifer gYou do everything right
alEJANDRO RWorst experience from pick up to drop off the the woman I last talked to was my saving Grace. She was only competent person to k ow how to resolve
sean gI had to wait 1 hour for the attendant to arrived. Had backed up to the first transporter only to realized it had a flat tire. and so was the second transporter. had to removed a car from a 3rd transporter which appeared to be in bad shape.Did not observed the transporter being hook up closely only to get to the drop off location 500 miles away and discovered that one of the chain that hook to the pick up truck was not in place. This was clearly a discouraging as it could have caused a situation. I need to be reimbursed some of my money.
RAYMOND C