Lower insurance fees on trailers
Connor C
Hwy 434 Mini Storage Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lacombe, LA 70445
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Despite the site stating you had the option of picking up your uhaul keys without the need of counter service this is definitely NOT the case. We called the number provided by the location to no avail and no one was on site despite the hours posted reading they were in fact open; to add insult to injury the corporate number continued to insist someone was on site (the place was empty, locked and closed.) The regional manager was then called and they stated they could come bring us our keys. In the meantime, the local manager was finally reached & she stated she was on her way and we would see her in 10 minutes. Over 45 minutes later, the regional manager did in fact arrive to our rescue and provide us with the uhaul keys we had already paid for upon the website. We aren’t providing a poor review of uhaul (they tried to remedy the situation). This POOR review is for the LACOMBE LA location.
John RImprove EVERYTHING!!!! The absolute worst moving experience ever. The lack of information and customer service I have ever encountered. I would NEVER recommend using U-HAUL to even my worst enemy much less a friend. Use Hertz, Penske, or just a SLED!!!!
Sydney WBecause it was after hours, a sign should be posted explaining the check-in process. One cannot just put the keys in the box and leave the vehicle. The information on the key is needed to check out.
Millissa RThe trailers are in dire need of a Jack to help raise lower the tongue and to maintain the level of the trailer when stationary. This is an extreme safety hazard.
Troy T