Was quoted irregular prices, the person behind the desk was on his cell phone the entire time he was trying to wait on me. Won't ever do business with UHAUL again!
Kimberly R
M&B Quick Mart LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orlando, FL 32817
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The rep Dino at the store was extremely helpful and wonderful. Thank you!
Damian LThe window controls on the driver's side of the van were broken. I ordered furniture pads on the app, but they weren't available at this location. I called and asked for a refund for the furniture pads from customer service, and they said it should go through immediately. Twenty-four hours later, I still don't have a refund.
Addison HM&B Quick Mart was closed at 2:30 in the afternoon. We had to wait approximately 1/2 hour to re-open. Employee was talking on the phone the entire check out process. He would suspend my check out and wait on other customers. Process took well over 20 minutes. The employee did not engage with me except to ask for personal information for the application. No "thank you" or anything. I reserved 12 moving blankets, only 2 were available. The Quick mart was old and dirty. Not a very nice experience at all.
Daryl WI was sent to another location to get a truck and was told I could return it to any location. I chose the U-Haul place closets to my home and returned the truck there. The lady at the counter didn’t check anything and told me just to leave the keys with the men outside. Then I get a charge of $190 for returning it to the wrong place. The lady should have checked me in and gone over this with me. Now I’m out $190 which I will be disputing with my bank and I will NEVER use uhaul again! This was the worst experience I have ever had!! Zero stars for them! I am very upset with the lack of communication and laziness of the staff! The location was 2 miles away from the pickup location and I was told I could return it to anyone. Had I known this charge would occur I would have driven the extra 2 miles and returned the truck to the original pick up location. I was blown off by the lady working the counter and now I’m out $190. I need that money to complete my move! I’m just discussed with this lack of communication! In addition to this, I was charged for 2 gallons of gas even though I put the truck above what I started with. This has been the worst experience I have ever had!
Susan D