I had to spend over an hour on the phone with customer service. The website never populated my lockbox number and code to get the key. When I spoke to a rep, she had me go one by one and check each lockbox. This make the start of my move quite delayed, beyond being just frustrating. I will not return to this location and am hesistant to use the 24/7 service again.
Elizabeth B
Petromax
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Griswold, CT 06351
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Parking spots for trucks could be bigger.
TRACY PVery different renting without human contact, a bit confusing but got it done
Guy PHad a problem with key acces called up and got it fixed quickly Ty
Bob SAn employee did come by and give us the keys… to the wrong truck. He made it clear that the place was closed and let us walk around the parking lot to try to get service from our cellphones
Joshua c