Well, my reservation was for 9am and the place didn't open until 11am. Called Uhaul, customer service was rude and only other available trailer "close by" was still 45mins away. So after being hooked up and sitting for 2 hours, I finally got out of there very unsatisfied.
Matthew M
Liberty Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Villa Rica, GA 30180
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Customer Reviews
- 3.5 Average Customer Rating
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I had the truck reserved to pick up Saturday 30-Dec @ 9am. Upon arrival the place was locked. I called numerous times without an answer. I called the U-Haul 800 number. The rep could not get in touch with the facility. Eventually they opened over an hour late, thus my move was delayed by almost 2 hours. There is no way to get the keys for the vehicle at this location when it is not opened
Douglas SThe location where I picked up and dropped off the truck was not open on Sunday morning when I scheduled to drop it off. No problem, there was a key box outside. However they advertise that the location is opened on Sunday.
Douglas SThe gas station is a little run down but service was great and the equipment was fine.
Guy BPlenty of room to park, thank you.
Donald N