Excellent customer support
Joseph B
DCI Furniture
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Plantation, FL 33317
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Strange location. No signage
Kevin LThe person handling my rental overcharged me overcharged me. The person handling my rental overcharged me. They need up training.
Annette Wthere is no customer service at this location if you are using U-HAUL for the first time don't go to this location
MOISE RIt was the worst experience of my life. I would not recommend the location neither u-Hall based on this experience. The only thing that worked was the customer service. I had to call customer service to finalize the check in. I took me 2 hours to be able to pick the truck. I got to the location, nobody knew anything. Once the person arrived, I was able to talk and instead counter check in she directed me to mobile check in. I spent another 60 minutes trying, downloading APP, talking to someone on the phone who was trying to help and I was not able to check in. I had to personally call the customer service while was in the location to be able to check in, the internet was horrible in the location and it took me almost 30 minutes to complete the check in. Once I completed the check in, the key was not in the box, I went back to the store and the person was not in the store and I had to wait for the person to come back. I got the key, went to the truck and the Dolly's were not there I went back to the store again and she said that she didn't have the dolly, I insisted and she found the dolly. I got into the truck and it was disgusting everything, terrible smell, extremelly dirty and not well maintained. When I returned the truck, she charged for gas that additional which was not correct. If I had a choice to postpone the move, I would do that and cancel everything with uHall. TERRIBLE EXPERIENCE.
MARCOS A