The person working there knew nothing of the UHAUL drop box.
Anjanette B
Smile Food & Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Yulee, FL 32097
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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I did not select this location. U-Haul sent me there because that was the only location with a 26 ft truck. It was just a gas station. When I arrived, the owner wasn't there, so the cashier told me I had to check in online, or wait for the owner to get there. He also told me that they did not have the dolly, or furniture pads I ordered! Once I returned the truck, it was the same thing. I spoke with another cashier who knew nothing about the U-hauls. I couldn't even get a receipt. He told me I would have to wait till Monday to get it. It took over a WEEK for the owner of this location to check in my truck and get a receipt and that was after 2 phone calls to U-haul. Do NOT pick up at, or use this location!! I am 52 years old and have move numerous times in my life using U-Haul. This was the worst experience! Again, do not pick up at, or use this location!
Christopher HNo one knows what's going on and after dropping my vehicle off 1 day early, then in 2 days I was getting emails from the recovery department saying I had not returned the truck, this is very poor service on your part and if you would fix your website these problem's would not be happening.
Michael CThe reservation was made 10 days ahead for another pickup site. Uhaul changed the site. No one available at the site to do the truck rental. Uhaul company staff contacted to resolve the issue were practically worthless. I will never rent a Uhaul truck in the future.
John LEverything went well. No problems with truck and I got to remove my stuff from storage! I will definitely use them again.
Joan L