My overall impression of this location can be summed up in one word - SKETCHY. While it served its purpose to pick up my rental, it was disorganized, dirty, and not exactly professional.Scott C.
Trailer Rental & Towing in Albertville, AL at N&S Tobacco & Rentals
(U-Haul Neighborhood Dealer)
Albertville, AL 35950
(Dealer does not accept or refund cash for U-Haul Debit / CC only)
Services at this Location:
- Mon-Fri: 9 am - 7 pm
- Sat: 9 am - 2 pm
- Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Albertville, AL 35950
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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There was plenty of UHAULS there to rent. We did after hour drop off so we did not have any issues with personnel however the lot is unpaved and huge holes and very unorganized parking for the trailers.Kayleigh P.
The equipment was well kept. But the lights did not workBRADLY S.
They did a great job. I've used them multiple times.Douglas F.
Did not have correct car dolly, but setup a new reservation at a location not too far away with correct equipment.Steven P.
Experience was great. Parking lot could use some attention - lots of really large pot holes. Would definitely rent from this facility again if we had a need. Just wish there were more vans available a bit closer to us. They are a great size and easy to load.Linda H.
After reviewing the bill it appears we were charged 12.75 to much. It was for fuel included in 86.33 total charge and charged again separately. Can of two trucks we looked at were filthy. We also looked at open trailer which was full of dirt. We changed from open trailer to truck day of rental. Received email that we had not picked up trailer. They never canceled it when we traded. Also they said there was a half a tank of gas in there but it was half way between a quarter and a half.Diane P.
Both the store and the cab of the rental truck reeked of cigarette smoke. And agent's toddler was subjected to this environment as well. Absolutely disgusted by this experience. I had to drive with windows open in rain to air the cab.MARTIN S.
Awesome serviceZackary B.
I still haven't received the 40 dollars that was supposed to be put back on my debit card from the deposit that would be helpful and appreciatedNANCY H.
The only issue is with the drop off location is the fact they smoke inside the store. The smell off smoke is strong and compounded by the confined space. However, The attendants were very nice and extremely helpful!!JAMES B.
Walked in the place stunk of pot smoke, mind you this was 9:30 in the morning. They didn't have the dollies I requested in the order nor did they have the blankets. So I had to buy two dollies plus blankets which costed 3x what the rental was. Plus the truck could barely make up hills and made a horrible bang when shifting and would violently jolt forward. Horrible place don't waste your time or money with these clowns.Michel T.
Thank you!Pam P.
Teach the woman how to treat the customerJIMMY A.
Everything was fine, but I still prefer to talk to a live personRichard G.
Kind and courteousLinda R.
There was a lot of cigarette smoke in the store that we had to go into to rent the truck. Since it was a tobacco store, all of the employees smoke while working. We don't smoke so it was bad for us. The truck rental went smoothly though.Sherry W.
These ladies were very helpful, with the size I was unsure I actually needed. The reservation for my truck was a smooth process for me. I had to cancel that reservation and I was happy to know that there wasn't a charge and the I was still able to rent that 15' for the next day. Whew! I was doing my "Happy Dance"!Sharon J.
The only problem we had was with the door. It didn't want to close. Uhaul called somebody to come help us with it. The breakdown division at Uhaul is an excellent service with employees who get the job done!Joyce C.
Need options for half day rentalSteve B.
Great overall experience! Will use again.henry H.
Send them to a different locationRoy M.