Great customer service & support!!
Trailer Rental & Towing in Altavista, VA at Altavista Online
Moving to or from Altavista, VA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Altavista, VA 24517 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Altavista, VA
Cargo trailers in Altavista, VA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Altavista Online!
Utility trailers are perfect for towing large or oversize cargo in Altavista, VA 24517. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Altavista Online provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Altavista, VA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Altavista, VA online today!
Trailer and Towing Supplies
Always very helpful and willing to serve! Best UHaul experience I've had.
I really think i paid to much, the unit was too small for what i asked for, and the wipers were in shreds. Also no cruise.
The 24 hour checkout with your phone process was an utter nightmare. My reservation was at 9:30 and I was there to pick it up at 9:25. The online check out process was so difficult it took until 10:15. I went through ALL the steps as instructed to take pics of my drivers license and myself. Then, I had to WAIT for approval from an online customer service agent to finish the check out which took then forever. They barely responded to me, and when they did finally, the person wanted to call someone else just to verify who I was when I had already proved that!!!! After 45 minutes of hell dealing with your ridiculous system and agents I finally get the truck and the dolly, I paid for, was missing. Then, when I was done, I took it back not knowing that I had to put in gas and check mileage. That should've been something the system tells the customer as soon as we pick up the truck. The entire experience was awful and I'll never use this company nor recommend it again.
The UHAUL representative from this location was not helpful when she confirmed our reservation the day prior. We had to drive from 30+ minutes away, and they did not have all of the equipment we requested. Rather than providing which location in our area had the outstanding material, she informed us that we needed to call the other locations ourselves. This was not a good example of customer service by UHAUL or the specific representative from the Altavista, VA location.
The internet location GPS could pick up my phones location
I made a reservation weeks ago for Lynchburg VA. I saw nowhere in my contract that it was possible I wouldn't get a vehicle at my desired location after I made my reservation. The day before I made my out of state move I get an auto generated email saying my new location was Alta Vista. I wasn't even given mileage to cover the extra drive time. I had to call and ask. I then had to drive to Roanoke to get the tow dolly and then back to Lynchburg to pack the truck. I will not be using uhaul again. The lady at this location was very pleasant.
The lot was dirt and bumpy with mud puddles maybe grade it or Blacktop Other than that it was a great experience renting from this location the owner lady was cool as hell
The site and app wouldnt let me confirm the return of the van. Had to call customer service. Also 79 cents a mile is a lot
Great service ! Quick in and out !
Computer issues delayed checkout to existing reservation.
She is always friendly , nice and helpful.
We were charged an extra day due to poor communication. We had originally wanted to pick up at 11am, and told we should return at 11am the next day. And we were told we could pick up at any time before 11 am. When we picked truck up at 9:45, we still believed we could return at 11 am. But we had an emergency at home that night and were unable to unload. We were called in the morning that they needed it by 9:45, unbeknown to us. We unloaded in the morning and returned it by 11 am --AND WERE CHARGED AN EXTRA DAY. Communication was bad and we were charged an extra day due to poor communication! I want my refund.
The location opens at 9 on Saturday I needed to be hooked and gone by 730. Got the dolly had to hook it up myself with no help. Didn't even help check the lights. Just went inside. Went to load the vehicle on it and the strap was in a bind in the handle. Had to take it to another location for repair.
Every thing was excellent. Thank you
They were mortified about the other uhaul letting us drive away like that and very apologetic
This location didn't have any furniture pads and was 30 miles from our house. To be fair though, this is a very small uhaul rental shop so I place more blame on Uhaul the company than on this particular location because the company ultimately was the one who mis-scheduled my reservation.
The 4x8 trailer was old rusty and dented. The tires were old and bald
The truck smelled like smoke. :(
Irene, the manger at Altavista Online was professional, courteous and helpful. However, the telephone representative I spoke to on Monday regarding a change to the drop off location was very rude, unaccommodating and not helpful. I encourage you to pull the telephone recording and listen to the interaction that transpired. I hung up with that representative, called again, and spoke with a different representative (I believe her name was Diane) and she was friendly and very helpful.
Lower the per mile fee.
It's a fine location. But several other Uhaul locations are closer to me. Unfortunately, that is where the equipment was.
The truck was ready for pickup as promised. The equipment was well maintained but the truck was dirty.
I brought the vehicle back with the exact same amount of gas and I was told I didn't owe anything so I was "good to go" a few days later I receive an email saying I owe uhaul $131 and some change! This is not how you do business. This was my first and last time using the uhaul place in altavista, va!