Quit charging smart move without asking.......
JASON V
Road Side Rescue
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Anderson, IN 46016
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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They didn't secure the trailer to the ball on my hitch. It popped off when I hit a bump on 465 going 55mph. Could have killed me, or someone else. My car is not running correctly now. I'm speaking with an attorney. Terrible, scary experience
PHILLIP PThere always friendly and have clean equipment, when I ordered the first time shul wanted to route me to Nicole Ave but kept persisting and got my truck there
JAMES MGood service, but I was charged 21 extra dollars for gas when I had slightly more in it than when I rented it. It said 55 miles until empty when I got it, but I left it saying 78 miles until empty. I do not feel like I should have been charged extra!!!
Lisa JI had a reservation for 9:00 am. Staff did not arrive at the location until 9:30. Once staff arrived, they were unfriendly and after I had completed my paperwork, I had to go back into the office to request assistance hooking up the trailer. I rented a 6x12 foot trailer, these are very heavy. I would have thought that the staff would have automatically been willing to assist and ensure the trailer was hooked up correctly. Additionally, the plug for the trailer lights was laying on the ground in the snow and ice. It was about 5 degrees outside, and I had to stand there in the cold and blow on the light plug to thaw it out in order to be able to use the trailer lights. At this point the individual from the location had already gone back inside, as the extent of his assistance was getting the tongue of the trailer on the ball, then he left, and I was left to hook up the rest of the trailer myself, including thawing out the light plug that should have been kept out of the snow. I attempted to call this location when they were not open for my pickup, they did not answer the phone. I called the national U-Haul number, they tried to contact them as well, the local location did not answer for them either. If you are on a schedule, need any assistance, etc. consider a different location.
RYAN R