1) When I returned my truck a day early, I called the UHaul hotline to turn it in and drop the keys off. They told me I would be getting a refund for the unused day. However, this refund did not come and when I called UHaul, they said they would not being giving me one. Uhaul needs to inform its phone answers about their actual policies, so that this kind of inconsistancy doesn't keep happening. 2) When I go the truck, I did a video tour of everything. My gas was a at approx 7/16 (just below the half). I refilled it to this same line, but I was charged extra for being 4 gallons under. I did another video tour around the vehicle for my return and the gas gauges are the same...Gregory F.
Trailer Rental & Towing in Ashland, VA at Global Pack & Ship
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Ashland, VA 23005
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Great costumers service very helpfulSHANEKALASHAY A.
Very friendly and compitant attendent.WILLIAM B.
The booking system needs to be more clear about the mileage charge. We were not expecting the extra $60 fee for miles. We definitely will not be doing this again and we have four college age children who always seem to be moving somewhere. NEVER UHAUL AGAIN because of this surprise charge.STEVENJOHN S.
Fix the system. Make it easier to check in and check out.MASONREIGN S.