U-Haul of Auburn

U-Haul of Auburn

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Address

256 Genesee St
Auburn, NY 13021

(315) 253-8466

(West Of West Middle School)
Driving directions

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Trailer Rental & Towing in Auburn, NY at U-Haul of Auburn

Moving to or from Auburn, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Auburn, NY, 13021 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Auburn, NY

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Auburn, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul of Auburn!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Auburn, NY, 13021. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul of Auburn provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Auburn, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Auburn, NY online today!

Trailer and towing supplies

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U-Haul trailer hitches

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Hitch balls and mounts

Buy standard and specialty hitch balls and mounts.

Buy hitch wiring
Wiring and lights

Everything you need to hook up your vehicle to your trailer.

Trailer and towing tips

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Renting a Trailer vs. Buying a Trailer

When renting a trailer, you get the advantages of owning a trailer without the maintenance or costs. Before buying a trailer, consider the benefits of renting.

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How to Install a Trailer Hitch Adapter

A trailer hitch adapter makes it easy to use a 2’’ hitch accessory with a 1 ¼” receiver. Hitch mounted bike racks, and cargo carriers designed for a 2’’ receiver hitch can be used with an adapter.

Customer reviews

sharon m. on 9/20/2016
Rating: 3 out of 5 stars

The gentleman working was very polite and professional, he made the experience a positive one. Also the cargo van we rented was in very good condition, easy to drive.

Matt T. on 9/19/2016
Rating: 4 out of 5 stars

I did not realize that the fees for the truck were on a 24-hour basis. I picked the truck up at 1pm, and didn't really understand that it had to be dropped off by 1pm, or incur another day's rental fee. it may be that was told to me... i was on auto-pilot, rushing around to get my kid moved back to school.

CHRIS W. on 9/17/2016
Rating: 5 out of 5 stars

The staff was very friendly and courteous. The truck was available on time, I had to call the store location because I needed more time then previously informed them that I needed the truck. They extended my time with no problems. I would definitely recommend this location to my friends and family.

Beth C. on 9/14/2016
Rating: 4 out of 5 stars

Perhaps more than one employee during busy hours

Shirley E. on 9/12/2016
Rating: 4 out of 5 stars

Your national website had two frustrating things: 1. After I made the reservation I saw that it said subject to availability. So I had to telephone the local store to verify. If a rental reservation is still subject to availability don't you think you should tell customers that it's not a reservation and have them telephone the location? 2. This one was ridiculous as well as frustrating. I can't believe your designers thought they'd done their jobs when they handed you this one! After reserving (and calling) when I tried to fill in the pre-check in form (with driver's license, destination, etc.) it wanted me to open the instructions and warranty before I could check the boxes for them and complete and submit. The problem was that every time I clicked on the warranty and instructions, ALL the data I'd entered above disappeared. The back button or reopening from history did not work to preserve it. So I'd enter the data again and try to check the boxes for instructions and warranty (since I'd already opened and read them), then the same result, lost data, never could proceed - it was an endless loop of frustration. You should fix it or take this page down- it's junk the way it is.

Jessica S. on 9/5/2016
Rating: 5 out of 5 stars

Great customer service and a very easy checkout process!

Angela S. on 9/2/2016
Rating: 3 out of 5 stars

Our trip was from NY to MI and our trip was routed by Uhaul through Canada. It took me talking to 4 different people to get approval for the miles to make the trip staying within the USA. Your company should not expect customers to drive through another country. I was spoken to rudely by the girl at the regional Uhaul scheduling center and when I told her I did not appreciate her attitude she hung up on me. The manager at this location was great and helped us out with extra miles and an extra day. However my overall experience was horrid and we will never rent from Uhaul again. And I will be telling anyone and everyone who asks me about Uhaul of this horrible experience. ( I have been regularly moving for 15 years and have been a loyal Uahul customer, until now. )

William B. on 9/2/2016
Rating: 2 out of 5 stars

The trailer was upgraded to a bigger trailer without notifying me first. They did give me the bigger trailer for same rate as the smaller one but I was not notified until I went to pick it up. Also, I rented the trailer for two days and needed up coming back early and they said nothing can be done to adjust the price. I understand we were past our time but I believe a price reduction could have been made to since i rented the trailer and ended up having it for one day.

paul s. on 8/27/2016
Rating: 5 out of 5 stars

Fine customer service.

bill b. on 8/23/2016
Rating: 5 out of 5 stars

I appreciated the headz-up phone calls that kept me alerted before I picked up. Just keep doing what you are doing. The drop off was pure joy...gave in the key and moved on. Loved it.

Tova S. on 8/21/2016
Rating: 3 out of 5 stars

This is the second time I have rented from U-Haul and I will not do it again. Every time I have requested a specific vehicle, and every time I have gotten a different one with coincidentally a higher mile rate. Both times my vehicle was confirmed and both times I received a different vehicle.

edward j. on 8/19/2016
Rating: 4 out of 5 stars

Easy pick-up and return. Highly recommend.

Catherine M. on 8/16/2016
Rating: 4 out of 5 stars

Quick and easy - said no extra charges. Just what I needed.

Anne F. on 8/13/2016
Rating: 5 out of 5 stars

have always had great service at this location

caroline m. on 8/10/2016
Rating: 5 out of 5 stars

All was GREAT. I was very happy with and satisfied with just how easy they made my moving Exspearenc Thank you

william e. on 8/9/2016
Rating: 5 out of 5 stars

I didnt confirm. Didnt know I had to...But anyways, they got me in the trailer and I was off. Friendly, helpful team on site.

Amy V. on 8/8/2016
Rating: 3 out of 5 stars

Pricey, not happy that I was promised one price for the mileage bc the truck I needed wasn't available but then charged another price.

David V. on 8/6/2016
Rating: 3 out of 5 stars

Upon arrival to return (late morning on a Sunday) there was but one employee on duty. A customer two ahead of me was having difficulty with debit card payment. Perhaps employee should have asked them to wait after the 2nd transaction failure to wait on us sooner. All in though, entire Uhaul experience was great guys.

Jennifer C. on 8/4/2016
Rating: 5 out of 5 stars

Their computer was slow.

THOMAS K. on 8/3/2016
Rating: 4 out of 5 stars

Fast friendly service.

Doug M. on 8/1/2016
Rating: 3 out of 5 stars

I originally rented a 26' truck on June 24th as I am moving a 4 bedroom house on July 30th. I received 2 follow up confirmation calls through the month of July stating that the truck will be ready. The day before the move was to occur I get a phone call saying that there are not 26' trucks avail but I can have a 15' and 6' trailer instead. Which by the calculations off your site ends up being 500 cubic feet smaller!!! Well I was finally given a 15' & 17' truck for the move, We returned both trucks with the amount of gas that we left with, however I was still charged $35.00 in fuel charges!!!! I will NEVER use U-haul again. So disappointed to have to deal with this the day of the move when you reserve a specific truck (for a reason) well OVER a month in advance.

Alan R. on 7/26/2016
Rating: 2 out of 5 stars

The facility provided me with a trailer that should have been put out of service decades ago. Even though they had newer equipment available, they would not provide it to me. The trailer was missing all of its reflectors, as worn to the point that the U-Haul markings were not even view-able. The trailer also had a lot of resistance on the axle, which created more drag then it should have. Essentially, the trailer was a piece of junk that was not worth the price that was paid for it, or the additional fuel that it consumed based on the drag from not being properly maintained or lubricated. The also was not water proof, as my boxes were wet when I arrived at my destination.

stephen h. on 7/25/2016
Rating: 5 out of 5 stars

completey satisafied

Andrea C. on 7/12/2016
Rating: 3 out of 5 stars

The truck needs an alignment and a set of brakes. In addition, when I reserved the truck, I asked one of your associates if the 10ft truck would hold 4 people. She said no, it held 3 people. I then drove myself to Binghamton and had my 2 sons and their friend pick up the UHaul truck. when they arrived, they were told that the 10ft truck held only 2 people. I was furious. They did give me a 15ft foot truck and did not charge me additional money. Point: your associates should and must know the equipment /service they are selling to their consumer. The consumer is basing their decision on the professionalism and knowledge that your sales representatives explain to them. It is apparent that your sales associates need additional training to know their product. Due to this, I will not recommend U Haul . Secondly, I will not recommend U Haul because they allowed my two sons and their friend to drive from Auburn to Binghamton with substandard brakes and a truck that needs an alignment. I drove the truck myself and it was difficult to steer. I also had to begin braking several feet before I approached a stop sign, for fear of going through it and causing an accident. SHAME ON YOU UHAUL!!!

Michael W. on 7/10/2016
Rating: 1 out of 5 stars

contacting consumer reports as to the double dipping you do and over charging