The lady answering the phone said she does not give out her name, which I viewed as unfriendly and cold. She provided the information and followed through with answers BUT this lack of a name was a huge stigma. Suggest a fake name is provided if a real name can not, it will help create a friendly, helpful experience.Debra Z.
Trailer Rental & Towing in Barron, WI at Highway Repair LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Barron, WI 54812
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Thanks guys!!! Loved meeting Isabelle!!! ðŸ±JONATHAN Y.
I wouldn't recommend Uhaul at all. Your computerized scheduling wanted to send me to a different location with a different pickup time. I had to cancel that reservation and start all over to pick up where I wanted to pick up. Your impersonal computer scheduling has no regard for the customer. This has no reflection on the Barron location. They are GREAT to work with, unlike your stupid computer.Al A.
These people we amazing. Uhaul, out of corporate office called me in the middle of our move and told me we had to deliver our trailer, when finished, to a different location 30 miles away. We were facing a winter storm warning. We called this office in Barron and they switched us back. I think U haul was trying to have us relocate their trailer. Always call these locations directly...DANIELS W.
Nice Lot for pickup or drop off, only comment to improve would recommend being open on weekends as this to me, is generally when folks are off work to pick up or drop off trucks or equipment. Although drop box for key is great.Scott R.
The place was not open on Saturdays and the drop-off instructions and where to leave the truck was a little confusing but my son helped us out on the technology part of the drop off.Cyndy P.
I'm disappointed. By phone I was told that the Lindstrom store was the closest location to Minneapolis airport. Lie. 50 minutes drive in a Uber. Lindstrom doesn't have my equipments reserved 1 week before. I need to drive 60 more miles to Baron, and they close in 1 hour. Disappointed and I had no other choices at that time. I believe that you need to provide some monetary discount for my rental. IT WAS VERY UNFAIR.HELFON M.
Nothing, everything was great!Brenda N.
I think it would be helpful if you would tell customers that when it rains some of your items may get wet that are in the far back by the door of the trailer. That happened to me boxes got wet and a piece of furniture. If I knew I would have put some type of covering over it. It rained the whole time I was driving the trailer.debbie L.
the self check in your uhaul when the place is closed is a joke. Didn't recognize the location so you have to call back and wait for someone to talk to FOREVER!. WOULD HAVE BEEN NICE TO KNOW THEY WERE CLOSED. I would have went somewhere elsesandy H.
It would have been helpful to understand mobile pick up was not an option when placing this order. Unfortunately, we had to wait over 60 minutes for the business to open in order to complete the "mobile pick up" process. Additionally, we never received a call the day prior confirming pick up time / location.Dominic K.
Nothing here. He was very polite and friendly.Carol H.
provide the rental at the actual location where it was promised when reserved about a month prior, instead of making someone drive an extra 140 miles round trip to pick up the wrong size rental truck as a "consolation prize."Jeff L.
The young lady who received the truck from me was very pleasant and informative, would highly recommend this location!Brian G.
great customer service :)master C.
I had a problem when i dropped the trailer off since there was no one there. When I called to get help, I dealt with a person that would not offer another option but transferred me to a scheduling person who solved my problem.MICHAEL R.
the lady at the front desk worked with us and helped us as much as she could. thank you for that.Tara H.
Easy, quick, dropoff.STEVE C.
Wonderful place. My first time renting a uhaul. Everyone was amazing at helping me figure it all out. Than bad weather delayed me taking my foster care kids. So they helped me out with that. Amazing team of people thank you for making a stress ful time. Relaxing.kim L.
The staff was really friendly and great to work with been here two times and I will keep going back when I need to rent somethingJustin E.
The safe driver insurance was charge up front and at the end. I wasn't aware it would be a 2 time charge? Also my rented dolly wasn't supplied to me but charged?John S.
We reserved a 20' truck on the 8th of June for pick up in Eau Claire WI on the 28th. We were told we could pick up in Eau Claire. On the 27th we received an email and a text message stating we were to pick up a 15' and trailer in Barron WI. That is an hour away from Eau Claire. I call customer service and was on hold for half an hour when I got a hold of someone, Started to explain what poor communication and change in out reservations when she hung up on me. Called later at 2:00 in the morning and got nowhere with the person on line. The way things were handle is considered very poor customer service. It is apparent to me that U-Haul as a business has no regard to customer service. Any other business treating their customers in this way would not last long. Not very happy at all!!!!!!! A co-worker had the same experience when their 20" truck was not available. They were given the option of a small van. They were unable to move with a van.David J.
Excellent, nice, and very professionalBrady K.
Slow to check out. Nobody there to return. I just unhooked and left.keith K.
Cleaning the uhaul before sending to a customer would be ideal. We also had some issues with the booking but I do have to say uhaul did make the rental much better by offering a creditMeghan A.