Everything was fine and it served our purchaseJOHN R.
Trailer Rental & Towing in Belton, MO at Budget Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Belton, MO 64012
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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I have used this location several times and it is always quick,hassle-free and friendlyDELORES L.
The customer service was very good.David B.
The lady in charge was very helpful and threw in a dolly free of charge. The truck worked great even in the snow and it was very affordableparker M.
Mobile check-in process was a bit annoying when I provided my drivers license and my current picture they still wanted 2 additional contacts or a passport or a lease agreement. That was not covered in the video I watched when I reserved the truck. My DL verification and current photo should've sufficed ESPECIALLY when that what I used to reserve the truck.Jill A.
The lady at the reception desk, who did tell me that she and her son did this together on the side to earn some extra money, was very courteous and accommodating and friendly during my time spent at the rental office, both before and after my rental. Please commend her for her service.James M.
Truck may need a front end alignment the steering was spongyDavid F.
Quick & easy to pick up & drop off. Can't think of anything that needs improved.Doug M.
Beware if you are using a tow dolly. UHaul now has to hitch the dolly to the truck prior to you leaving otherwise it voids the warranty. It can throw a wrench in moving plans. It certainly did in mine. I did appreciate being told that removing the dolly myself would voids the insurance.DEBRAH S.
She saved me $136 by advising me to return to a different location that was only 1.5 miles away from the prior return location. Nice!Tara H.
I came to the site and was politely told to back the trailer into an area beside the road where there were other trailers and remove it from my car. I am not that experienced with trailers and had a great deal of difficulty getting the trailer positioned as they wanted it. I eventually did however, with guidance from 2 random individuals that passed by. I then tried to remove the trailer from my hitch but couldn't. I went back into the office and the woman there came out to help. She initially said that she didn't know if she could get the trailer off my car and suggested that it would be my problem if we couldn't. Luckily we got it off and i went on my way. This level of service was vastly inferior to that I received from the woman that helped me in Coralville. If I rent a trailer again, I will try and bring it back to a different site.W Thomas L.
Very rude customer service ! I will NEVER RENT FROM THIS LOCATION AGAINmelinda F.
Great customer service at pickup location. Very friendly and helpful!William L.
Instructions on turning on the lamp in the back and some sort of mile conversion. Started w 3/4 tank, drove 100+ miles and ended up filling it full bc I had no idea how many gallons in a tank, how many miles per gallon. Just suggestions. Move went great I'll come back to Belton location again and again.Martha J.
Great place to rent trailers.richard P.
I was guaranteed a truck in Olathe, KS at 12:00pm. I arrived at 11:45 only to find out they didn't have a truck for me. The staff at the Rogers Rd location in Olathe are rude, unhelpful, and unprofessional. I proceed to call customer service, only to find out they are just as unprofessional! Corporate U-Haul stores are in desperate need of customer service training, starting from the top! Save your time/money and rent directly from Budget Self Storage in Belton, MO. The staff at this location is self contracted. You can tell the difference from the moment you walk in kind, friendly, and professional!Kara B.
The process was very easy. I love the online check in. I did have any issue with getting my verification code, but that was because i typed my email in wrong when signing up. I called the 800 number and the gentleman that helped me was great. He stayed on the phone with me to make sure everything went as planned. I wish i could remember his name. Overall, i would rent again through the online rental, now that i have my account set up correctly.Brandy B.
Nothing they were quick fast and easy. I was late to pick up my uhaul and they didnt show me attitude or anything. Great customer service.CHASE R.
It took over two hours to get the contract and credit card to go through. It was totally the fault of Uhaul's electronic commerce website. The lady said it happens at the end of every month. I tried to do an early check in but the Uhaul website is in such bad repair it would not let you do it.Paige M.
Dropped off after hours, the process for me was difficult, Had hard time following the instructions, not a real computer savy person. Had to call 3 different times and still could not log in. Would suggest trying to make it easier for those of us older folks. The people trying to help were very kind,finally the 3rd time, they did it for me. ThanksCAROL C.
Front desk girl was awesome!!! I think Stacy was her name.... Thanks Pam funkPamela F.
they were greatles H.
Judy's customer service was awesome!Latosha L.
Judy was very efficient!!Lee P.
everything was very good.Garry A.