Not very friendly, I would expect better from uhaul rep!Richard E.
Trailer Rental & Towing in Benzonia, MI at Betsie Valley Sales & Service Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Benzonia, MI 49616
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I wouldn't change a thing. Great location.Brian B.
Very easy to pick up and drop off.Frederick B.
The trailer was filthy and stunk. Someone had hauled hay in it and it wasn't cleaned out. Wet frogmen hay stuck to the floors and walls and the smell was horrible. Didn't even want to put furniture in it but had no choiceAnthony W.
Instructions were clearly posted for how to complete the after hours return and that was wonderful. It would be nice if the lot was more clearly marked for after hours return of where to park the equipment based on type (trucks, closed trailers, open trailers, etc)Amber J.
This has nothing to do with the drop off location. But this is for U haul protocols. Very unhappy that I could not drop off truck at U-Haul dealer in bear lk mi. Was told they have too many big trucks. Not my problem if that's the case then why are you not dispersing trucks yourself? Using customers to drive way out of the way to save U-Haul labor is absolutely ridiculous and pisses me off. Also you need to update your truck price estimates initially when I checked it was $60? Ended up $114 then drive your stuff 20 miles out of the way to drop off pretty weak policies.Steve F.
Windows on truck were in need of washing inside and outRobert P.
Fill tires with air.only had 5 lbs n one tireTED S.
None of the employees were wearing masks. Felt very uncomfortable.Lino B.
great place to rent a uhaulscott W.
Dry clean and nice looking location with very knowledgeable employees.gene M.
It was disappointing that the employees didn't wear masks when there is a sign requiring everyone to wear a mask.ARTHUR D.
I'm not sure off the top of my head. Please understand that I think U-Haul does a very good job as an "average", so the average rating puts it squarely in the realm of places I want to do business.John G.
The guy who checked me through should wear a mask in his store, especially when someone enters his store that is wearing a mask.Donald A.
Gave me a different truck than what I ordered. Didn't provide the appliance dolly or moving blankets as requested. The person who provided the keys was fairly terse and rude.Ryan L.
Our truck was immaculate and waiting for us when we arrived. I evidently left some keys behind and the owner tracked me down and arranged their return. Thank you!Barbara W.
Truck ride well, worked great, and back was clean. The cab was NOT! Food in door recesses, drink holders needed cleaning and the floor was dirty. I spilled water and wiped it up...paper towel was black.Jeri E.
Wear a maskMatt B.
We had trouble with online pickup (my id photo wasnt clear enough) and luckily, the owner of the Betsie valley was onsite and he took care of us well The truck was in good shape and everything went smoothly with the rentalJONATHAN K.
answer the phonesJames C.
After driving one of the tires got very hot. Brakes? Old and dented trailer.bill M.
Great people to work with. I have never been disappointed.Phillip C.
Easy drop off. Staff was friendly and helpful.teresa S.
Great people to work withMathew B.
always great servicesteven L.