I was supposed to get 30 miles free when I scheduled the truck but I didn't get it. I also asked for an appliance hand truck for 10 dollars and ended up with the standard 7 dollar one but still got charged 10 dollars. I'm very unhappy and may not ever rent a uhaul again.
Michael Lebda
Blackwood Service Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Blackwood, NJ 08012
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The location was a dump! No one was around, even though the place should have been open. It was dirty and junky and I’m glad I got there before dark because it didn’t look safe either!
Deneen JonesEverybody I talked to was very nice and polite.
Philip KernIt took me over an hour to get my Uhaul. The app told me that I had picked the Uhaul up prior to me getting the code for the vehicle key. The location was closed and it is not the locations fault at all. After spending 15 minutes on the phone with Uhaul, they finally gave me the box and the code to get the key. The code they gave me opened the wrong box. I had to wait on hold for another 15 minutes then spent another 20 minutes on the phone with Uhaul trying to figure out the code for the box to get the key. By the end of it, they ended up giving me a different truck entirely and charged me more money.
Maria MrdeljaNothing. It was logical & I like that.
Laurie Heggan