Was surprised to find safemove insurance on my bill when it wasn't selected when I made the reservation online. I didn't sign or see any breakdown of the charges prior to leaving the location. Received the contract via email 30 minutes after leaving with the truck. The truck was completely damaged on the right side looked to be the result of an accident. The passenger mirror was non existent. This truck was not safe, and should not have been rented, with a box truck side mirrors are really necessary. I could have lived with the truck issues but being charged insurance I didn't select and being charged a full extra day for being 30 minutes late on the return made the whole experience not worth repeating. I took pictures of the issues and would be happy to discuss them should someone with U haul like to hear and see what they are putting out to the customer. chris.bsd@hotmail.com 423-782-8035
chris s
Coopers Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Blountville, TN 37617
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I appreciate uhaul changing my dropoff to here, much more convenient and next time we will use this facility.
Julie Msend me a itemized receipt... showing all charges.. as no receipt was provided at time of service .. was told it would be sent via email... still have not received one.....
sharon mOne of the best overall customer service experiences I have had in any business, anywhere. Thanks a lot!
Gregory MI was happy with my Service thanks
Larry P